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RBM of Alpharetta

Alpharetta, GA

5.0
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,779 reviews

February 08, 2018

Feels like home Teresa and Lisa have always made me feel at home during any process at the dealership. Even during the non-planned visits, they keep the mood light an More

by CAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Cox
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Teresa, Lisa and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

February 08, 2018

Pamela Banda is wonderful! Pamela is extremely helpful, professional and will go the extra mile for you, I had a wonderful experience with Pamela from start to delivery AND... s More

by VS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, Tom Ahern
Feb 09, 2018 -

RBM of Alpharetta responded

Thank you very much VS1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Pamela took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

February 07, 2018

Got my car in 2 hours I talked to Kyle on the phone before coming to dealership. I got good offer. I went to see the car and after two hours, I left the dealership with the More

by Manijeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

RBM of Alpharetta responded

Thank you very much Manijeh! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

February 07, 2018

Exceptional Customer Service and Purchase Experience Kagan Scott assisted with car selection and buying process. Due to his professionalism, excellent customer service and thoughtful sales approach, I ma More

by carlady131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Kagan Scott, Diane Evans
Feb 08, 2018 -

RBM of Alpharetta responded

Thank you carlady131. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 07, 2018

An Amazing Experience We worked with Ramona. if you are looking for a salesperson, she is your gal! We highly recommend her! She is extremely knowledgeable, caring and will More

by Mercedes Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Feb 07, 2018 -

RBM of Alpharetta responded

Thank you Mercedes Momma. We really appreciate the kind words and thank you for your business. We're delighted to hear Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 05, 2018

Easy Breezy! Thank you for the easiest and most pleasant car purchase ever! I recently bought my first Mercedes. I found myself in need of a new car after my prev More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Feb 06, 2018 -

RBM of Alpharetta responded

Thank you very much wendy. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving and congratulations on your new car! Sincerely, RBM of Alpharetta

February 04, 2018

Best Experience - Great Team of Employees - Vadim Russu Being a new Mercedes Benz vehicle owner, I want to share a quick experience for Vadim Russu and the staff at RBM of Alpharetta. I had never considered More

by Dennis Zoeckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady who helped me with the vehicle settings, Tom Ahern
Feb 05, 2018 -

RBM of Alpharetta responded

Thank you Dennis Zoeckler for the kind words about RBM of Alpharetta. We're delighted to hear Vadim took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

January 31, 2018

Effortless Experience I had the most pleasant, effortless car leasing experience today at RBM of Alpharetta, thanks to David Wang. I leased a Mercedes from David two and a More

by Carol Brolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Sharon Thompson, Diane Evans
Feb 01, 2018 -

RBM of Alpharetta responded

Hello, Carol Brolley We are thrilled to hear David provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best and congrats on your new car! Happy driving, RBM of Alpharetta

January 31, 2018

Kyle Edson from RBM of Alpharetta Kyle is extremely knowledgeable about the line. He was very responsive and professional. I would recommend contacting Kyle at RBM of Alpharetta for yo More

by GLCcoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 30, 2018

could not be better, excellent!!!! I bought at least 15 cars in my life. Thinking to buy a car was a nightmare for me, however, the last experience changed that. I bought a car from RB More

by carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

RBM of Alpharetta responded

Hello, carman We are thrilled to hear Bill and Neil provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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