Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,935 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,935 reviews
November 28, 2024
Linda is the reason I’ll recommend RBM Alpharetta to everyone I know. She was extremely patient , knowledgeable and very very transparent during the whole process. She made sure I understood every detai everyone I know. She was extremely patient , knowledgeable and very very transparent during the whole process. She made sure I understood every detailed feature of the car, making sure I understood every detail before I signed anything. More
by Anirban D
Employees Worked With
Roberto Manzur, Linda Luu
November 27, 2024
sid karaca and rachel collins made my car buying experience great. he was attentive and honest throughtout the process. iam going to recommend them to my friends. experience great. he was attentive and honest throughtout the process. iam going to recommend them to my friends. More
by rama
November 27, 2024
I was impressed with Sid karaca and Rachel collins. they did nice job by listening what i need and responded accordingly.they made car buying experience smooth and great. Iam going to recommend them to they did nice job by listening what i need and responded accordingly.they made car buying experience smooth and great. Iam going to recommend them to my friends. More
by gt
November 27, 2024
I was present when my parents when my parents bought a new Mercedes SUV. Sid Karaca and Rachel Collins made what is typically a hectic experience smooth and stress-free. Overall impressed with this Merced new Mercedes SUV. Sid Karaca and Rachel Collins made what is typically a hectic experience smooth and stress-free. Overall impressed with this Mercedes dealership! More
by rgurram4611
November 25, 2024
I just purchased my new AMG GT 53. I love everything about the car. Bill Favini was excellent and very professional. I am going to recommend him to all of my friends and family.The ent I love everything about the car. Bill Favini was excellent and very professional. I am going to recommend him to all of my friends and family.The entire staff makes you feel welcome and right at home. More
by MarioBedell
November 25, 2024
Lori knows her job in selling Mercedes. We walked in and bought a car within hours. Which was unusual for my husband. It took months for him just to buy a grill !! Lori has a personality We walked in and bought a car within hours. Which was unusual for my husband. It took months for him just to buy a grill !! Lori has a personality like she has known you for years . I highly recommend her to anyone!! More
by Cmtpaintings
Employees Worked With
November 24, 2024
I was very impressed with the professionalism of Dan Berry and Lori Mohr. Both did a nice job of listening to my needs and responding appropriately. They both made this a pleasant experience! Berry and Lori Mohr. Both did a nice job of listening to my needs and responding appropriately. They both made this a pleasant experience! More
by David R (Randy) Hall
November 23, 2024
If I could give Britt 6 Stars I would! !! He is a true professional and could not have done a better job the entire process of helping me buy my dream car! I have worked with a lot of sa !! He is a true professional and could not have done a better job the entire process of helping me buy my dream car! I have worked with a lot of sales people over the years and this has been my best experience by far! More
by Steadman
Employees Worked With
November 23, 2024
We had a wonderful experience buying our certified pre-owned GLC. Bill Favini’s guidance to help us find exactly what our family needed made all the difference! pre-owned GLC. Bill Favini’s guidance to help us find exactly what our family needed made all the difference! More
by Mbadalamente
November 23, 2024
Ezequiel was very friendly, professional and cooperative. went beyond his normal duties by being flexible and understanding. went beyond his normal duties by being flexible and understanding. More
by arjo
