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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 13, 2017

Michael Pietrazk is awesome This is our first Mercedes purchase and by far the easiest car buying experience I've ever had. Michael was super responsive electronically as well as More

by RR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Dec 13, 2017 -

RBM of Alpharetta responded

Thank you RR2 for the wonderful review. We are pleased to hear Michael took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 13, 2017

Incredible Service Time After Time Bill Winslow has been our sales representative for many years. We have purchased 7 cars from the dealership over the many years. Each time our experie More

by ACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson
Dec 15, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta Sincerely, RBM of Alpharetta

December 12, 2017

Personal Attention Was The "Key" with our Metris Van !! The experience with every member of the RBM staff was so different than any other car purchase we've made. The excellent knowledge and attention we w More

by Metris "VanGo"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hazelwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Dec 12, 2017 -

RBM of Alpharetta responded

Thank you Metris "VanGo"! We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 07, 2017

Best Benz Sales & Service! I just purchased a 2015 Benz from David Wang and can honestly say that I have never had a better car purchase experience in my life. He was straightfo More

by BigRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Tom Ahern, Melissa Denewellis
Dec 07, 2017 -

RBM of Alpharetta responded

Thank you BigRob. We really appreciate the kind words and thank you for your business. We're delighted to hear David Wang could provide you with another great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 06, 2017

Beyond Satisfied as Always with RBM of Alpharetta This is personally my 4th vehicle from RBM of Alpharetta and my family’s 8th! We will always be customers of David Wang and everyone at RBM of Alphare More

by clenahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Dec 06, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David Wang and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

December 05, 2017

Grand experience! Buying is stressful enough, but Dan Berry from RBM of Alpharetta makes this process as smooth and natural as could be. We have been buying cars from D More

by Anthony Olivieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 05, 2017

A great car buying experience!!' First. Of all, I had not bought a car in the last 16 yrs! So, I was somewhat nervous about the overall buying process. Well, I was blessed with a gre More

by Kathyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, CJ Carr, Kagan Scott
Dec 06, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kagan Scott and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 04, 2017

Great car buying experience. Having purchased many vehicles in the past and been subjected to the high pressure pitch, the best possible deal (that wasn't) and the speak to our ma More

by Dave M
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you Dave M for the positive review. We are delighted to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 03, 2017

Kagan is the best sales man Buying a car from Kegan was a pleasure. He listened to my needs and offered me just the deal i needed to not just say yes and buy a car from RBM of Al More

by Jesmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kagan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta

December 03, 2017

Best experience!!! Working with Kyle Edson has been an absolute pleasure! This car buying experience has completely changed my perception of sales people. Kyle is so pro More

by DamarisAlbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you DamarisAlbu. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle Edson could provide you with a great buying experience and could make you feel like part of the family. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving!

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