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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

November 24, 2017

Easy...EZ....They make it soooo EZ to buy a car We love RBM Alpharetta! From David Wang our all time favorite sales Guru to Lisa B in Finance to Diane our favorite bells and whistles person! The who More

by Buckeye942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Sharon Thompson, Steve Byrd
Nov 24, 2017 -

RBM of Alpharetta responded

Thank you Buckeye942. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 21, 2017

Best experience This was my first time buying a car in 12 years and I was nervous about the process. Needless to say Ramona was a true professional. From showing us More

by Mrsteph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Nov 22, 2017 -

RBM of Alpharetta responded

Hello, Mrsteph. We are delighted to hear Ramona provided you with the high quality car buying experience you deserve! Thank you for taking the time to share your visit with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 19, 2017

A true professional Sheaffer is a true professional when it comes to vehicles. He had detailed and honest answers to all of our questions. He wasted zero time in trying t More

by J. CHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you J. CHUN. We really appreciate the kind words and thank you for your business. We're delighted to hear Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 18, 2017

Very satisfied Bill was very understanding in our desire to trade our C300 in on a SUV. He was not pushy and spent a lot of time with us. We were allowed to drive More

by Bonnie Yackel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Tom Ahern, Diane Evans
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Winslow and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 17, 2017

Best buyer experience ever! I purchased my first-ever Mercedes-Benz at RBM of Alpharetta a few weeks ago, and my experience was what every buyer would love to have. My sales rep, More

by ACRicucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, CJ Carr
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you very much ACRicucci! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Dan Berry, as well as the rest of the staff, took excellent care of you on your visit. We congratulate you on your new car! Sincerely, RBM of Alpharetta

November 17, 2017

Sprinter 4x4 After a long search I recently found a Sprinter 4x4 that matched exactly what I was looking for in stock at RBM. Sheaffer was really helpful in getti More

by jakehow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you jakehow. We really appreciate the kind words and thank you for your business. We're pleased to hear Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 16, 2017

Outstanding! Sheaffer is a wonderful representative of RBM and Mercedes-Benz. He made the entire purchasing process easy and fun. Sheaffer went above and beyond More

by Greg Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you Greg Young for the wonderful review. We are pleased to hear Sheaffer took excellent care of you on your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

November 16, 2017

Great experience This is the 4th vehicle purchased from RBM of Alpharetta, and Bill Favini. Always a good experience – no pressure, he knows the product and is great More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Bill Favini and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

November 16, 2017

Andy Sayers RBM Alpharetta I first met Andy when my wife was looking at a C300. Alas, see eventually went for a BMW 328i as she wanted a little more sporty feel. I was impresse More

by RBM Alpharetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sayers, Andy Sayers
Nov 20, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Andy Sayers and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 15, 2017

Above & beyond excellence in customer service! I’ve been coming to RBM of Alpharetta for a while now, and I am always pleasantly surprised by their top-notch service and professionalism. Melissa, More

by Gl450#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Denewellis
Nov 15, 2017 -

RBM of Alpharetta responded

Thank you Gl450#1 for the wonderful review. We are happy to hear Melissa took excellent care of you on your service visit. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

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