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RBM of Alpharetta
Alpharetta, GA
5,809 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,809 reviews
November 29, 2016
THEY ARE AMAZING !!!!! Bill Winslow was very patient and knowledgeable. He made sure I left happy and with the perfect car for me.If you are looking for quality and care loo Bill Winslow was very patient and knowledgeable. He made sure I left happy and with the perfect car for me.If you are looking for quality and care look no further!! More
by Jasmine Batie
Employees Worked With
Bill Winslow
November 29, 2016
My sixth Mercedes from RBM Alpharetta Time after time RBM Alpharetta delivers the best buying experience. They are consistent in the way they price their cars and my trade in allowance. Time after time RBM Alpharetta delivers the best buying experience. They are consistent in the way they price their cars and my trade in allowance. I have had limited experience with service, because every Mercedes I have owned has been very reliable. The business office is also very professional and efficient. The personal relationships I have formed with my sales person, Bill Winslow, and the Sales Manager, Donnie Moore, are the top reason I keep coming back. They are ultimate professionals. More
by AMG GT S Lover
Employees Worked With
Donnie Moore, Bill Winslow, Lisa Brennan
November 29, 2016
Great buying experience Sales was very knowledgeable, professional, and courteous during buying experience. Finance office was the same. Dealership showroom and waiting area Sales was very knowledgeable, professional, and courteous during buying experience. Finance office was the same. Dealership showroom and waiting area is very clean and nicely designed. All employees in the dealership were pleasant and professional. More
by Regina Shriver
Employees Worked With
Lisa Brennan in Finance, 5 star too!, Ron Delvalle
November 29, 2016
Great experience at RBM My wife and I purchased a car from this dealer. Ron Delvalle was our sales guy and he was absolutely fantastic. He was extremely knowledgeable and pa My wife and I purchased a car from this dealer. Ron Delvalle was our sales guy and he was absolutely fantastic. He was extremely knowledgeable and patient. He certainly made the car buying experience fantastic. Even the finance people at RBM were extremely helpful. I highly recommend this Dealer. More
by ugadawg911
Employees Worked With
Ron Delvalle
November 28, 2016
MLS450 Had a great experience in dealing with this dealer and purchasing my MLS 450. Very much accommodative and very good customer service, me and my wife w Had a great experience in dealing with this dealer and purchasing my MLS 450. Very much accommodative and very good customer service, me and my wife were very happy. More
by Srinivasa Nimmagadda
Employees Worked With
George Timmes
November 22, 2016
Purchase of 2017 E Class I recently purchased a 2017 E Class from Kyle Edson at RBM Alpharetta. I cannot say enough good things about my experience. Kyle was extremely profess I recently purchased a 2017 E Class from Kyle Edson at RBM Alpharetta. I cannot say enough good things about my experience. Kyle was extremely professional, informative and easy to work with. He did most of the paperwork ahead of time which saved so much time-very much appreciated that! He was very helpful in working thru the buying process with me and has been fantastic at following up to make sure that I am happy with my purchase! Would highly recommend working with him! Best car buying experience ever! More
by kathy12345
November 21, 2016
Best service department in Atlanta I have used the team at RBM Alpharetta for various service needs. All have been met and exceeded. Don Ratajski and Jerry Peek are some of the best in I have used the team at RBM Alpharetta for various service needs. All have been met and exceeded. Don Ratajski and Jerry Peek are some of the best in the business. Many of my requests and needs have been a bit outside the box and no one is more professional or accommodating. Great staff and excellent results. More
by Ed
Employees Worked With
November 21, 2016
True Professional No need for games with George. He guides you through the buying process, and gives you event minute of time that you need along the way. True profes No need for games with George. He guides you through the buying process, and gives you event minute of time that you need along the way. True professional, and really nice guy on top of that. More
by bob
Employees Worked With
David Wang, George Timmes
November 20, 2016
Vadim and RBM are first class! I had high expectations for my buying experience and Vadim and RBM exceeded them. Vadim is honest, open and straightforward and is backed up by a very I had high expectations for my buying experience and Vadim and RBM exceeded them. Vadim is honest, open and straightforward and is backed up by a very capable team. I love my new Mercedes and look forward to many years of ownership. More
by keith
Employees Worked With
November 19, 2016
Bill Favini is the best, a true professional all the way! SUPERB EXPERIENCE at RBM Alpharetta! BILL FAVINI, our sales associate is a true professional all the way, he provided my husband and I excellent servi SUPERB EXPERIENCE at RBM Alpharetta! BILL FAVINI, our sales associate is a true professional all the way, he provided my husband and I excellent service as this was our first experience buying a Mercedes-Benz. Bill was very knowledgeable, and after test driving three different models he did not rush us to a decision. Everything was perfect from sales to finance to driving away, we were extremely pleased and excited to have our new 2016 C300 Mercedes. For anyone looking to be treated with respect and courtesy, we wholeheartedly recommend Bill Favini at RBM of Alpharetta. Thank you Bill you were AWESOME!!! ~ Mr. and Mrs. Abel S. More
by Mr. and Mrs. Abel S
