Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,807 reviews

July 23, 2024

Clean, courteous, patient, efficient, good communication, good follow up and follow through. It was a pleasure! More

by lindatcaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
Jul 29, 2024 -

RBM of Alpharetta responded

Hello Lindatcaster, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

July 23, 2024

I give the dealership and the staff a 5 start review. We visited, we left, we came back, and we ended up with a new car! Ask for Jeff Twiggs in your car search or just browsing for answers to the best More

by stanlhopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

RBM of Alpharetta responded

Hi Stanlhopkins, Thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying your new Mercedes and that Jeff Twiggs provided you with exceptional service. It’s always our goal to make every part of your buying experience special, and we’re glad Clifford added a bit of fun to your visit. If you have any questions or need assistance with anything in the future, please don’t hesitate to get in touch. Wishing you many happy miles and memorable adventures in your new vehicle! Best wishes, Your Friends and Family at RBM of Alpharetta

July 23, 2024

Came in to look at a G63. Worked with Reza and he was awesome. This dealership is top notch at making you feel special. If you’re looking for a Mercedes don’t go anywhere else More

by Alan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

RBM of Alpharetta responded

Hello Alan, Thank you for the fantastic review! We’re delighted to hear that you’re enjoying your new Mercedes and that Reza Azizi gave you excellent service. We also appreciate your kind words about our service team—they truly strive to make every experience exceptional. If you have any questions or need further assistance, feel free to reach out. Enjoy your new ride and all the journeys ahead! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 23, 2024

Mr. Jon was very professional and gave us a detailed explanation of the use and precautions of the car, which made us feel more at ease and made us feel responsible by calling me to ask if I had any oth More

by miama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

RBM of Alpharetta responded

Hi Miama, Thank you for your kind words! We're thrilled that Jon Lee made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it's wonderful to hear that Jon exceeded your expectations. We'll be sure to share your feedback with Jon Lee and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 19, 2024

Thanks for such amazing service. It was a great place. Jon Lee helped me get my dream car. He was super helpful making sure I was well taken cared and understand my options. I was in More

by Tuyen Le
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

RBM of Alpharetta responded

Hello Tuyen, Your kind words mean the world to us! Jon Lee is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 18, 2024

“I had an exceptional experience purchasing my new car at RBM of Alpharetta. From the moment I walked in, the entire team was incredibly welcoming and professional. A special shout-out to Linda Lui, the sale More

by dfrappelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

RBM of Alpharetta responded

Hi Dfrappelli, Thank you for taking the time to share your feedback! We're thrilled to hear that Linda Luu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Linda went above and beyond to assist you. We'll make sure to pass along your kind words to Linda Luu and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 16, 2024

I am extremely pleased with Reza and how he was able to get me such a great deal! He was very personable and great to work with! From Reza to the finance manager Lisa to Martin Hina who showed me how to wo More

by Johanna Ibarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

RBM of Alpharetta responded

Hi Johanna, Thank you for your glowing review! The team here at RBM of Alpharetta is absolutely thrilled to hear that you're thoroughly enjoying your new Mercedes. Reza Azizi, Lisa Brennan and Martin Hina take immense pride in assisting customers like you in finding their perfect vehicle. Your satisfaction is our ultimate goal, and your positive feedback reinforces our commitment to delivering exceptional service. Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your Mercedes experience continues to exceed expectations. Enjoy the road ahead in your new vehicle! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 15, 2024

A special thank you to Ezequiel Rik for a wonderful experience purchasing my first Mercedes Benz from RBM of Alpharetta. was very gracious to stay later than her intended time, to make sure I could d More

by camilo pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Ezequiel Rik
Jul 15, 2024 -

RBM of Alpharetta responded

Hi Camilo, Thank you for your wonderful review of your first Mercedes purchase! We're thrilled to hear that you're enjoying your new car, and we're delighted that Ezequiel Rik played a key role in making your experience exceptional. Your satisfaction is truly our top priority, and we look forward to welcoming you back for any future needs. Wishing you many enjoyable miles ahead with your new Mercedes! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 13, 2024

My salesperson Dan Berry was extremely helpful and explained the ordering process well. I appreciated his understanding that I had a lot going on and trying to guide me as best he could. The dealers More

by B
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

RBM of Alpharetta responded

Hi B, Wow, thank you for your kind words! We’re thrilled that Dan Berry was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Dan made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Dan Berry and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 13, 2024

Britt is amazing! , he is very kind and professional, explained every detail of car and process with patiently. we enjoyed working with Britt. Highly recommend Britt a More

by navakanth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi Pizano
Jul 15, 2024 -

RBM of Alpharetta responded

Hello Navakanth, Wow, thank you for your kind words! We’re thrilled that Britt Kaminsky was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Britt made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Britt Kaminsky and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

...
44
...