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RBM of Alpharetta

Alpharetta, GA

5.0
5,811 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,811 reviews

January 31, 2024

Gwen was super nice and informative. I enjoyed working with her. Super nice staff and dealership. More

by mpennington
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

RBM of Alpharetta responded

Hello Mpennington, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Gwen Moss and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 31, 2024

Great service!   Linda was able to help me with all my needs. She went above and beyond and held the high standards of a MB owner/prospect and what this dealership More

by BenzGuy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Feb 15, 2024 -

RBM of Alpharetta responded

Hi BenzGuy28, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 31, 2024

My third purchase from Sheaffer and RBM of Alpharetta. After working with Sheaffer, it would be difficult to work with anyone else when buying a car. Knowledgeable, patient, caring, and responsive, a pl More

by donnalee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

RBM of Alpharetta responded

Hello Donnalee, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Sheaffer Cheek ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

January 31, 2024

Mr. Cheek made this experience as easy as possible for me and worked around my schedule. More

by Nesmaperez8
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Feb 15, 2024 -

RBM of Alpharetta responded

Hi Nesmaperez8, Your kind words mean the world to us! Sheaffer Cheek is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Warm Wishes, Your Friends and Family at RBM of Alpharetta

January 30, 2024

Dan was very patient and despite his personal schedule, he got me to work with Lori who stepped in and make the process of buying seamless, Dan, thank you so much. More

by andy
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi Pizano
Feb 13, 2024 -

RBM of Alpharetta responded

Hello Andy, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! We're wish you many miles of enjoyment! All the best, Your Friends and Family at RBM of Alpharetta

January 30, 2024

Recently bought a CPO from Lori Mohr at RBM of Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my More

by Victor Alfonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

RBM of Alpharetta responded

Hi Victor Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta! It's wonderful reviews like yours that truly represent what we strive for everyday! It brings us so much joy hearing that Lori Mohr went above and beyond with getting you into your desired choice of vehicle. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to working with you for many years to come and are here to help should you need us. We're wish you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

January 30, 2024

Mr Worley was the best salesman I have ever had the pleasure doing business with. He was professional and did not pressure me into buying the vehicle . Inclosing Mr Worley new I was technology challen More

by Barry
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Royce Worley
Feb 15, 2024 -

RBM of Alpharetta responded

Hi Barry, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Royce Worley ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 30, 2024

Warm, professional, knowledgeable and a caring team from RBM to answer all my questions in the final stage toward a new purchase after 20 years in my current E500 Mercedes. Thank you, Dan Berry, Donnie Moor More

by ronpassaglia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

RBM of Alpharetta responded

Hello Ronpassaglia Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with ­Dan Berry. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 30, 2024

I had a terrible experience with RBM of Alpharetta. I was shocked at how the salesperson whom I thought was nice, lied in my face when it was time to take delivery of the SUV that I ordered. She called More

by mobi
Recommend Dealer
No
Employees Worked With
Lori Mohr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

RBM of Alpharetta responded

Hi Mobi - We are sorry you were disappointed with your experience, and for any misunderstanding that occurred. We appreciate your time and consideration, and are here if you need us in the future,

January 30, 2024

This is our 4th Mercedes we’ve bought from Reza Azizi & he is the only person we trust. We drove from Florida, where we live now, because Reza provides such quality guidance & knows his product so well. More

by Jennifer Mauldin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

RBM of Alpharetta responded

Hello Jennifer, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Reza Azizi ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

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