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RBM of Alpharetta
Alpharetta, GA
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,812 reviews
January 30, 2024
Recently bought a CPO from Lori Mohr at RBM of Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my expectations. Rachel in their finance department was super knowledgable and she was able to secure competitive financing for me through Mercedes Benz Financial. I couldn't recommend the RBM family enough. More
by Victor Alfonso
Employees Worked With
January 29, 2024
Our experience was good! We found the car we wanted but the only drawback was everyone who we met with had less knowledge about the electric vehicle. Otherwise we had a smoot We found the car we wanted but the only drawback was everyone who we met with had less knowledge about the electric vehicle. Otherwise we had a smooth delivery and very responsive salesperson! More
by Vetri Moorthy
January 29, 2024
I’d highly recommend Vadim at RBM of Alpharetta. He exceeded my expectations by ensuring that my new GLE 450e had all the features that I had requested. He was also thorough with the sales process a He exceeded my expectations by ensuring that my new GLE 450e had all the features that I had requested. He was also thorough with the sales process and created a pleasant buying experience. More
by Chirag
January 29, 2024
Lori Mohr was awesome! No pressure, provided so much information and was very knowledgeable about all of the models we were looking at. Financing was a breeze and we were No pressure, provided so much information and was very knowledgeable about all of the models we were looking at. Financing was a breeze and we were out the door in record time. Overall amazing purchase experience! More
by AlphaMAG
January 28, 2024
Bill Favini at RBM of Alpharetta was so great! He helped me decide which car was best for me, answered all my questions and actually helped me get a great price on my new car. Highly recommend him He helped me decide which car was best for me, answered all my questions and actually helped me get a great price on my new car. Highly recommend him and this beautiful dealership to anyone looking to buy a Mercedes. More
by S. Zehna
January 28, 2024
Ezequiel and the entire team were professional and cordial during their he whole process of our search and settling for the model we purchased. cordial during their he whole process of our search and settling for the model we purchased. More
by BeezYo
Employees Worked With
Other Employees :
Roberto Manzur, Janice Jackson, Ezequiel Rik
January 27, 2024
Great experience! Purchased a used Range Rover from out of state without being able to see in person. I had vehicle shipped to me. When I received the vehicle it was Purchased a used Range Rover from out of state without being able to see in person. I had vehicle shipped to me. When I received the vehicle it was even better than I expected. It was also nicely detailed and had a full tank of fuel. Linda was extremely helpful. She went the extra mile of taking videos of the interior and exterior and photos of the undercarriage in the rain! Very responsive. Dealership was very transparent and quick with purchase paperwork. I highly recommend Linda and RBM! More
by Ricky F.
January 27, 2024
Great purchasing experience! Plan to be a repeat customer. I love my car very much Plan to be a repeat customer. I love my car very much More
by abigailhall18
January 27, 2024
Janice Jackson was prompt, courteous and professional. She was prepared and my purchase was completed to my satisfaction. She was prepared and my purchase was completed to my satisfaction. More
by Ksliner
January 26, 2024
Thank you Jeff Twiggs and your excellent team for making the whole process as seamless as possible. That is why we keep coming back to RBM Alpharetta. Your customer service is phenomenal. the whole process as seamless as possible. That is why we keep coming back to RBM Alpharetta. Your customer service is phenomenal. More
by larakole
