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RBM of Alpharetta
Alpharetta, GA
5,894 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,894 reviews
February 24, 2024
We had an enjoyable buying experience and were impressed with everyone we dealt with at the dealership. We will be back. with everyone we dealt with at the dealership. We will be back. More
by JBB
February 24, 2024
Awesome experience with Jeff Twigg. He took the time to asses our needs and made a great recommendation also providing manufacturer’s incentives to make it come together. Lisa did a gr He took the time to asses our needs and made a great recommendation also providing manufacturer’s incentives to make it come together. Lisa did a great job in finance and Martin showed us all the great features and recommendations for the EV lifestyle. More
by tgrace
Employees Worked With
Other Employees :
Front desk. She is awesome!
February 23, 2024
Great experience with my purchase of a certified pre-owned E350. Jeff Twiggs was amazing to work with. He made the process easy and enjoyable. pre-owned E350. Jeff Twiggs was amazing to work with. He made the process easy and enjoyable. More
by David.barfield92
February 23, 2024
Awesome staff and nice environment. They will not force you for anything. A great car buying experience. This is our first time buying a used car from RBM of Alpharetta. We worked wi They will not force you for anything. A great car buying experience. This is our first time buying a used car from RBM of Alpharetta. We worked with Britt L Kaminsky. He made this buying process a good experience; great communications, a fair trade-in value on our car, addressed minor issue on the car, and have the car detailed when we picked it up. We would recommend this dealership. they did not disclose your rate of interest at the beginning. Only at the time of paying only you will come to know. This is not so convincing. Simply match whatever you get from outside. If possible provide your quotes to customers first, then ask for what they have from outside. More
by sathish
February 22, 2024
I had an exceptional experience working with Sid Karaca from RBM Alpharetta when purchasing our 2021 Mercedes Benz GLE 53 AMG. Sid's patience and prompt responses to all our inquiries and requests were tru from RBM Alpharetta when purchasing our 2021 Mercedes Benz GLE 53 AMG. Sid's patience and prompt responses to all our inquiries and requests were truly commendable. He ensured we felt comfortable throughout the process, never pressuring us into the sale. It was evident that he had our best interests at heart, and we always felt confident in his expertise. Thanks to Sid, we are now proud owners of a stunning vehicle and couldn't be happier with our decision. Highly recommend Sid and RBM Alpharetta for their outstanding service! More
by JoshE222
Employees Worked With
Sid Karaca
February 21, 2024
Vadim is the best seller I have ever met! professional, honest and decent guy! Thanks for your help and great service!!! professional, honest and decent guy! Thanks for your help and great service!!! More
by Maxeger75
Employees Worked With
February 21, 2024
A great experience working with RBM of Alpharetta and particularly with the sales rep (Kyle Edson). This is our first MB vehicle, and my wife and I spent min 4 months exploring other dealerships (both ar particularly with the sales rep (Kyle Edson). This is our first MB vehicle, and my wife and I spent min 4 months exploring other dealerships (both around Atlanta and outside GA) before finalizing with Kyle. He patiently responded to our questions (a lot:)) and shared diff options as well as provided the best financial plan which no other bank could beat. Highly recommended!!! More
by arun_mamgai
Employees Worked With
February 21, 2024
RBM of Alpharetta is amazing! This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The deal This is my second time purchasing from this dealership. The customer service that I receive is just awesome! Lori treated me like Top Shelf! The dealership is clean and wonderful! I will never go to any other dealership. If you want to buy a Mercedes then this is the place to go! Water and juice is all laid out for you. Good job RBM of Alpharetta keep up the good work!!! More
by Siomaramims
Employees Worked With
Other Employees :
Deisi Pizano
February 20, 2024
Reza was my salesman and was extremely professional. More importantly everything he said he would do, he did! It was a pleasure doing business with him and RBM of alpharetta. BTY the dealership actuall More importantly everything he said he would do, he did! It was a pleasure doing business with him and RBM of alpharetta. BTY the dealership actually works with you on the pricing of the vehicle unlike the RBM of Atlanta, No discounts of any type on the price. More
by rbkleinman
