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RBM of Alpharetta

Alpharetta, GA

5.0
5,814 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,814 reviews

November 14, 2023

“The Best or Nothing” says it all. First class team and service is clearly a priority More

by monika_smith
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ellis, John Sauer
November 14, 2023

We selected RBM of Alpharetta as our dealer of choice in the purchase of a new 2024 GLE450--initiated by their professionalism and warmth--they wanted to find us our car of choice. While we had tentatively More

by Bobby & June S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Wow! This was the fastest I’ve ever completed a car purchase. Janice Jackson was a joy to work with for my EQE purchase. She was knowledgeable, attentive More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Jackson
November 14, 2023

I had another outstanding visit and purchase at RBM of Alpharetta. This is the 7th or 8th vehicle that I have either purchased or leased from Reza Azizi. Why you ask? Well, professionalism, knowledge a More

by Mark Reams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

RBM of Alpharetta responded

Hi Mark, Congratulations on your beautiful Benz! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Reza Azizi the privilege to earn your business and attend to your needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Warm wishes, Your Friends and Family at RBM of Alpharetta

November 14, 2023

I had an amazing experience with Linda at this dealership!! The process was smooth and easy and Linda made the whole experience amazing ! More

by ellagerstel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

RBM of Alpharetta responded

Hello Ellagerstel, We appreciate you taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Linda Luu. Your recommendations are truly a gift. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at RBM of Alpharetta

November 14, 2023

Purchased my GLE after Lease was up. John Sauer made the process so easy. Fast and efficient! More

by mwohnig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
November 13, 2023

Everyone was so very nice and helpful in purchasing my new car!! I was very pleased with the service when I left. I would definitely recommend RBM of Alpharetta if you are looking for a Mercedes-Benz! More

by Deborah Mathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie
November 10, 2023

We purchased a 2023 Mercedes GLA and had the very best experience with both John Sauer our Sales Associate as well as all the entire team at RBM Alpharetta and couldn't thank them more! From start to fin More

by Stephaniefig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
November 09, 2023

We were greeted by Lori Mohr outside. From the beginning she was amazing. She listened and asked questions to get to know us. This was the best experience buying a vehicle we’ve ever expe More

by smsgsu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I found a vehicle I was interested in online at RBM of Alpharetta. After a quick phone call to Bill Favini, we worked out the details and I secured the vehicle with a deposit. I drove from Kentucky to Geo More

by wjmccarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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