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RBM of Alpharetta
Alpharetta, GA
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,800 reviews
August 31, 2023
Absolute best experience, hands down! The customer care that Gwen Moss provides is second to none! Thank you RBM, WE LOVE OUR GLE 450!! The customer care that Gwen Moss provides is second to none! Thank you RBM, WE LOVE OUR GLE 450!! More
by eliza171969
August 30, 2023
They helped me find my dream car in just a day! 🤩 I picked it up today and I’m LOVING my new GLA250!!😍 🤩 I picked it up today and I’m LOVING my new GLA250!!😍 More
by Yassi
August 29, 2023
John was a pleasure to work with. He provided updates throughout the process and answered my questions promptly and professionally. He provided updates throughout the process and answered my questions promptly and professionally. More
by LuAnn26
August 29, 2023
John was so easy and friendly to work with. He took the limited information I gave him and picked the perfect car for me as I was downsizing. He had all the paperwork ready when I arrived and I He took the limited information I gave him and picked the perfect car for me as I was downsizing. He had all the paperwork ready when I arrived and I was in and out of the dealership in an hour. For a busy working mom, he made the process so easy and quick and picked the perfect car for me and my family. More
by CMiller
Employees Worked With
John Sauer
August 29, 2023
Reza Azizi was very helpful in the car buying process. He was very knowledgeable and had great customer service. He was very knowledgeable and had great customer service. More
by Sam Johnson
Employees Worked With
August 29, 2023
So fun to have a best friend to get a car with, and a kind and knowledgeable salesman to make it all possible. I never thought buying a car would be a fun day, but this time it was. The professionalism, kind and knowledgeable salesman to make it all possible. I never thought buying a car would be a fun day, but this time it was. The professionalism, and no pressure environment made it a new experience. So pleased with the entire process, down to the personal concierge service explaining all the amazing features. More
by tiffany54
August 28, 2023
My salesman Reza Azizi was very helpful, he helped us find the perfect car in our price range. find the perfect car in our price range. More
by Natalie Jacobs
Employees Worked With
August 27, 2023
I've purchased three Mercedes from Jeff Twiggs and it's been a very satisfying experience each time. Jeff is very informative and willing to go the extra mile to make sure I've been happy and satisfied wit been a very satisfying experience each time. Jeff is very informative and willing to go the extra mile to make sure I've been happy and satisfied with all my cars. You can trust you've been given the best "deal" with Jeff. More
by familyfroml
August 27, 2023
We purchased a used 2020 GLC 300 today from Jeff Twiggs. Jeff was knowledgeable, helpful, and friendly. He is a no pressure salesman. Lisa in finance did a great job of presenting our options without the pr Jeff was knowledgeable, helpful, and friendly. He is a no pressure salesman. Lisa in finance did a great job of presenting our options without the pressure to upsell extra features. Martin did an amazing job walking us through all of the car’s features and getting us all set up. It was the easiest car buying experience we have ever. More
by JPennington
August 27, 2023
Mr. Reza is a very nice and welcoming person, which makes our experience very pleasant. Though there exists some language barrier, he treated us patiently and professionally. This was a lovely purchase exp our experience very pleasant. Though there exists some language barrier, he treated us patiently and professionally. This was a lovely purchase experience thanks to him. More
by Margaret Z
Employees Worked With
