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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
August 14, 2023
I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.I was so pleased with the service I received from this busin The customer service was outstanding, and the product was exactly what I was looking for.I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item. I wanted to thank Jeff and Roberto for their remarkable services. More
by Tjuniorb1
August 14, 2023
He was great, very helpful. Very accommodating. Helped me find my perfect match for me! Very accommodating. Helped me find my perfect match for me! More
by kath
Employees Worked With
August 10, 2023
Dan was outstanding to work with! He made the progress extremely easy. I am extremely happy and have the car of my dreams :) He made the progress extremely easy. I am extremely happy and have the car of my dreams :) More
by beejack727
August 08, 2023
It was a pleasure working with John Sauer. Very organized, well informed and a positive attitude; wanting our experience to be a good one. This was our second purchase; we like the people and Very organized, well informed and a positive attitude; wanting our experience to be a good one. This was our second purchase; we like the people and the exceptional service. We were able to "buy" a car rather than being "sold" on one. Great culture here. More
by LTaylor
Employees Worked With
John Sauer, Reagan Sparkman
August 07, 2023
Such a wonderful experience, and easy process. Sid Karaca was my salesman and was beyond amazing! He explained every single detail and answered all of my questions. I’m super happy about my new ca Sid Karaca was my salesman and was beyond amazing! He explained every single detail and answered all of my questions. I’m super happy about my new car, and to be apart of the RBM of Alpharetta family. Thanks again Sid! More
by Laricop
August 07, 2023
My sales rep Jeff Twiggs was great, he’s super helpful! 5 stars plus, highly recommend!! 5 stars plus, highly recommend!! More
by Sondra holt
Employees Worked With
August 07, 2023
Awesome and great customer experience with RBM team. The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! More
by Prudhvi
August 07, 2023
I actually bought 3 cars from Scheaffer in the last couple years and he makes it so easy and is very professional. A pleasure to deal with!! I wouldn’t buy a car from anyone else. couple years and he makes it so easy and is very professional. A pleasure to deal with!! I wouldn’t buy a car from anyone else. More
by ferriersplumbing
Employees Worked With
August 06, 2023
Outstanding service on the purchase of our car. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. More
by johnwrayhall
August 05, 2023
My third car purchased from David Wang! Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning MB most of my adult life! He goes out of his way to make things happen and you are a happy customer! I live one mile from RBM Atlanta, but drive to RBM Alpharetta to work with David! JC More
by JC
Employees Worked With
Martin ? (CAR REVIEW BEFORE DRIVE OFF) EXCELLENT!!, David Wang, Roberto Manzur
