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RBM of Alpharetta
Alpharetta, GA
5,798 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,798 reviews
July 10, 2023
I highly recommend this dealership and Bill Favini; it was my first experience with Mercedes and Bill Favini was an outstanding professional. He answered all my questions and showed me how to use all the was my first experience with Mercedes and Bill Favini was an outstanding professional. He answered all my questions and showed me how to use all the features. When you visit the dealership ask for Bill Favini and you will be glad you did!! More
by shaynelk
July 10, 2023
As a long time Mercedes customer, this was my first purchase from RBM of Alpharetta, and I could not be more pleased, primarily because of the assistance Dan Berry provided during the sales process. H purchase from RBM of Alpharetta, and I could not be more pleased, primarily because of the assistance Dan Berry provided during the sales process. He took great care in understanding my requirement and timeline. He presented several options for both a purchase and a lease. I ultimately chose to purchase a certified pre-owned E350. It met all of my expectations. On the day I picked up the car, Dan went above and beyond in making sure all of the small details were taken care of before I drove off. He is a great guy and a true asset to RBM of Alpharetta. It was a great experience and highly recommend Dan and RBM of Alpharetta for anyone in the market for a Mercedes Benz. You will be taken care of! I would be remiss if I did not mention how smooth the financial part of the day went with Lisa Brennan, Financial Services Director. She was very knowledgeable and walked me through the paperwork that was required in a friendly and professional manner.in a very reasonable amount of time. I then met with Reagan Sparkman, Customer Experience Consultant. She guided me through all of the features and functionality of my new vehicle in an educated and fun manner. She knew the car inside and out and patiently helped me learn as much as I could during my visit. Again, a great overall experience. More
by markmckinney08
July 06, 2023
Reza was an awesome sales man, he works with customers without putting pressure on them to make any purchase. I will recommend him to any potential buyers. without putting pressure on them to make any purchase. I will recommend him to any potential buyers. More
by Izzy Stilphen
July 05, 2023
I've just purchased my third car from RBM in Alpharetta. Each time, Reza Azizi has helped me with my purchase. I could not have been more pleased. Each time, Reza Azizi has helped me with my purchase. I could not have been more pleased. More
by Wayne
July 05, 2023
Reza was perfect from start to finish,Thank you so much. It was our first Mercedes Purchase and the customer care was amazing. Donnie,Thank you for everything. Amazing service highly recommend thank you R It was our first Mercedes Purchase and the customer care was amazing. Donnie,Thank you for everything. Amazing service highly recommend thank you Reza again . More
by Jaleh
Employees Worked With
July 03, 2023
I had a great experience at RBM of Alpharetta. Dan was a great communicator and professional who guided me through the entire process of purchasing a new vehicle when I moved to Atlanta. I highly Dan was a great communicator and professional who guided me through the entire process of purchasing a new vehicle when I moved to Atlanta. I highly recommend this dealer to others. More
by bmshan
Employees Worked With
July 01, 2023
My husband and I had an exceptional experience at Mercedes-Benz. It was our first Mercedes purchase and the customer care was amazing. Thank you Royce and the RBM in Alpharetta family for making our Mercedes-Benz. It was our first Mercedes purchase and the customer care was amazing. Thank you Royce and the RBM in Alpharetta family for making our experience one of a kind. More
by miadawn7
Employees Worked With
Roberto Manzur, Royce Worley
July 01, 2023
Had a great experience working with Sheaffer Cheek and all of the staff at RBM of Alpharetta. We were able to get most of the paperwork and deal completed remotely thanks to his quick response and communi all of the staff at RBM of Alpharetta. We were able to get most of the paperwork and deal completed remotely thanks to his quick response and communication. It was honestly the quickest and easiest purchase I’ve made. Sheaffer was straight forward, honest and patient with the entire process. He even came in on his day off to make sure I got the best deal and tax savings. Highly recommend! More
by ehopper226
July 01, 2023
RBM of Alpharetta is First Class! No other dealership can compare! The employees are AWESOME! John, Gwen, and Lisa are truly wonderful! Donnie, thank you for everything. Ms. Brown al No other dealership can compare! The employees are AWESOME! John, Gwen, and Lisa are truly wonderful! Donnie, thank you for everything. Ms. Brown always greets each customer with her beautiful smile. Our car purchase was seamless! More
by Blessed
July 01, 2023
Professionalism, patience, great communicator and a model of excellence, were all characteristics of Gwen Moss! Thanks for making this a smooth experience! We are in love with our car! of excellence, were all characteristics of Gwen Moss! Thanks for making this a smooth experience! We are in love with our car! More
by Doggie
