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RBM of Alpharetta
Alpharetta, GA
5,786 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,790 reviews
June 16, 2023
This is my second GLE from RBM of Alpharetta and my parents have traded with them also. The experience has always been good, but Lori Mohr made it great this time. Not only was Lori personable and made parents have traded with them also. The experience has always been good, but Lori Mohr made it great this time. Not only was Lori personable and made you feel you were an instant friend, she was on top of things and very proactive. It was a smooth and pleasant transaction and Lori’s enhanced the joy of buying a new car. More
by Wes B.
Employees Worked With
June 15, 2023
Very professional, knowledgeable and they make a process easy and answered all the questions. Definitely will be back. easy and answered all the questions. Definitely will be back. More
by Fariba Olfati
June 15, 2023
I appreciated RBM’s pricing transparency on their used cars. It made the shopping experience much easier. Our sales person Kyle was proactive, fast moving and responsive, yet did not pressure us during th cars. It made the shopping experience much easier. Our sales person Kyle was proactive, fast moving and responsive, yet did not pressure us during the buying process. Very relaxed approach. Overall, a first class experience with RBM of Alpharetta. More
by Dave A
Employees Worked With
June 14, 2023
I highly recommend Dan Berry in sales with RBM of Alpharetta. Our family has worked with him on many cars and he is excellent to work with. A professional who is always concerned with the customer’s Alpharetta. Our family has worked with him on many cars and he is excellent to work with. A professional who is always concerned with the customer’s needs and wants. Always a pleasure to do business here! More
by CCollins
Employees Worked With
June 13, 2023
Great service all around including explanation of car. Lisa in finance was also excellent. Reza was also very nice and helpful. Lisa in finance was also excellent. Reza was also very nice and helpful. More
by lynnefassler
June 11, 2023
Royce was great during the entire experience. The other members of his team were equally just sincere. I’m so impressed with the sincerity from this experience and know I’ll be back. The quality The other members of his team were equally just sincere. I’m so impressed with the sincerity from this experience and know I’ll be back. The quality was obviously not lost in this suv ev. More
by Sebastian’s Rides
Employees Worked With
Ramona Razavi, Royce Worley
June 09, 2023
Had a great experience purchasing my car with Reza and the team. He was knowledgeable, provided great customer service, and made the car-buying process easy. Highly recommend! the team. He was knowledgeable, provided great customer service, and made the car-buying process easy. Highly recommend! More
by Auy
June 07, 2023
Vadim was excellent. Not pushy at all a very informative, down to earth salesmen. I’ll be taking all my business to him from now on. Martin was also very helpful going o Not pushy at all a very informative, down to earth salesmen. I’ll be taking all my business to him from now on. Martin was also very helpful going over all the bells and whistles of the vehicle was understood and we had no questions with our car before leaving. Top notch service. More
by Phoenix1037
June 06, 2023
We recently purchased a certified pre-owned from RBM of Alpharetta, our second car from this dealership. Bill Favini went above and beyond with guiding us through the available options and helping with the Alpharetta, our second car from this dealership. Bill Favini went above and beyond with guiding us through the available options and helping with the final car purchase. We will surely return to this dealership More
by Manavk516
Employees Worked With
June 05, 2023
Lori Mohr was my salesperson. She was very knowledgeable and professional. Lori made the entire process easy for me. She was very knowledgeable and professional. Lori made the entire process easy for me. More
by Elizabethharrison92
