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RBM of Alpharetta
Alpharetta, GA
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,782 reviews
April 06, 2023
Started on the internet, having had no relationship with a MB dealership. Went to look at some cars at RBM. Met Bill Favini, a VERY low pressure, salesman who gave me a great education about my auto optio a MB dealership. Went to look at some cars at RBM. Met Bill Favini, a VERY low pressure, salesman who gave me a great education about my auto options. The pricing was easy to understand. His explanations showed he understood my concerns and desires. We got a deal completed and I’m a very happy customer. More
by JK
April 05, 2023
Andy did a great job finding the perfect car for me. He made the negotiation easy. Thanks Andy Also thanks to Reagan for her tutoring. He made the negotiation easy. Thanks Andy Also thanks to Reagan for her tutoring. More
by Cking34b
April 01, 2023
Just purchased a 23 GLC 300 with the assistance of Jeff Twiggs. He was an exceptional sales person. The dealership was great and was totally an awesome experience. Twiggs. He was an exceptional sales person. The dealership was great and was totally an awesome experience. More
by e3moulder
April 01, 2023
Exceptional customer service, as well as the staff is very competent about the product they are selling to the client. very competent about the product they are selling to the client. More
by Rene
April 01, 2023
I was concerned that a ritzy dealership like RBM wouldn’t want to waste time on a low dollar buyer like myself. I was wrong. Gwen took the time to educate me on all the features of the Prius and made the p want to waste time on a low dollar buyer like myself. I was wrong. Gwen took the time to educate me on all the features of the Prius and made the paperwork easy. And the price was $5k less than Carmax More
by ridingrabbit
April 01, 2023
Dealership is very neat and well organized. The staff is courteous and willing to assist. The staff is courteous and willing to assist. More
by Angirish
March 31, 2023
If you are looking for a no hassle, easy going and reliable salesperson I would recommend Vadim Russu. He help me from start to finish with a customized vehicle. Never felt pressured to buy and he was reliable salesperson I would recommend Vadim Russu. He help me from start to finish with a customized vehicle. Never felt pressured to buy and he was very knowledgeable. More
by Business Consultant
March 31, 2023
Customer facilities while they wait should in better than what it is. I am saying this in comparison with other luxury car dealerships. what it is. I am saying this in comparison with other luxury car dealerships. More
by Hamid and Hamidah Kazani
