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RBM of Alpharetta
Alpharetta, GA
5,782 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,782 reviews
March 16, 2023
I don't usually write reviews but this time is different because John Sauer made my experience beyond my expectations with his great service and charisma, he really cared a lot and followed my request and m because John Sauer made my experience beyond my expectations with his great service and charisma, he really cared a lot and followed my request and made my experience an extraordinary adventure with my search. I highly recommend him and the dealer...thanks for your patience! More
by grisnadia
Employees Worked With
John Sauer
March 14, 2023
It was an easy come easy go. No challenges at all. Loved the customer service. No challenges at all. Loved the customer service. More
by Nazeera
March 13, 2023
John Sauer was a please to deal with. Very friendly and went the extra mile to deliver a first class vehicle. If I could have dealt with John over the past 40 years I would have bought tw Very friendly and went the extra mile to deliver a first class vehicle. If I could have dealt with John over the past 40 years I would have bought twice as many cars as I did. Wonderful and memorial experience. More
by Robert Bruce Morrison
Employees Worked With
John Sauer
March 12, 2023
David Wang, our salesman, did a splendid job showing us our new car. He was very knowledgeable about Mercedes and not pushy at all. Everyone at RBM Alpharetta couldn’t have been more helpful. Thank you! our new car. He was very knowledgeable about Mercedes and not pushy at all. Everyone at RBM Alpharetta couldn’t have been more helpful. Thank you! More
by FJ
March 07, 2023
Reza is a great professional. My second Mercedes in less than a year. He handled everything the way things should be done. My second Mercedes in less than a year. He handled everything the way things should be done. More
by Don M
Employees Worked With
March 01, 2023
Reza was great to work with! Very professional and helpful. No pressure. I would highly recommend him to anyone. Thank you! Very professional and helpful. No pressure. I would highly recommend him to anyone. Thank you! More
by cmiller
February 27, 2023
I bought a Kia Telluride from RBM of Alpharetta to surprise my wife. Bill Favini was the sale consultant that helped me through the process and made the process smooth and easy. Bill was upfront, hone surprise my wife. Bill Favini was the sale consultant that helped me through the process and made the process smooth and easy. Bill was upfront, honest and patient with my purchase, which took several days with my work and time to secure my loan with my credit union. Bill gave me the upmost customer service even though I did not purchase a Mercedes Benz. I can't give Bill all the credit, the whole team was great, from the service department getting the vehicle ready and the finance department not pushing extra cost on my loan. I dread dealership, but so glad I found RBM of Alpharetta!! More
by Andrew_moon84
February 27, 2023
My first experience with Mercedes has been very good. Our salesman, Andy was very nice and helpful. Good communication, good buying Experience, Our salesman, Andy was very nice and helpful. Good communication, good buying Experience, More
by ckdcrew
Employees Worked With
Reagan, Andy Sayers
February 25, 2023
Gwen gave exceptional service She explained everything in detail and responded on time. By the time I got there everything was ready to go.. thank you Gwen in detail and responded on time. By the time I got there everything was ready to go.. thank you Gwen More
by Khanfero@gmail.com
Employees Worked With
