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RBM of Alpharetta
Alpharetta, GA
5,781 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,781 reviews
January 31, 2023
Reza Azizi gave great service. He was very helpful and was very intelligent through the whole experience. He was very helpful and was very intelligent through the whole experience. More
by Jake Canter
Employees Worked With
January 31, 2023
I called the dealership this morning to get my Mercedes me app connected. Spoke to Royce on the phone, within two minutes. I had an email sent to me and within 20 minutes everything was paired and connecte me app connected. Spoke to Royce on the phone, within two minutes. I had an email sent to me and within 20 minutes everything was paired and connected. He made this super seamless and easy! Will definitely be going to this dealership for all of my Mercedes needs! More
by Hannahdunagan
Employees Worked With
Royce Worley
January 30, 2023
Our experience with Dan Berry and the entire crew at RBM of Alpharetta was the best car buying experience we've ever had. Dan was considerate of our time, inquisitive of our needs and expectations, and he p of Alpharetta was the best car buying experience we've ever had. Dan was considerate of our time, inquisitive of our needs and expectations, and he provided an outstanding service without ever making us feel pressured in any way. We ended up buying a new vehicle even though we were looking at used cars, and that was only due to Dan's professionalism in offering us more information about the vehicle we were interested in versus a new one. In addition, Lisa in finance was great. She only discussed with us the issues we were interested in and all the numbers Dan has given us initially remained exactly the same till the writing of the final check. We also need to mention Martin who took us through all the features of the new vehicle with patience and continued to be willing to assist us with any questions we may have in the future about dealing with the latest technology in these cars. Overall we would rate the RBM of Alpharetta with the highest praise for service above and beyond expectations! Congratulations to the entire team! More
by zdrahal
January 29, 2023
Thanks to Mr. Dan Berry , Dan made the purchase as pleasing as possible,Very honest and professional in everyway Thanks again Dan for your hard work you made buyi Dan Berry , Dan made the purchase as pleasing as possible,Very honest and professional in everyway Thanks again Dan for your hard work you made buying from RBM easy. More
by jeffbolton206
January 29, 2023
Reza Azizi was excellent in his service. We were very Happy with his service and communication We were very Happy with his service and communication More
by Mujibur Khan
January 28, 2023
I feel fortunate to have been served by Vadim Russu of RBM of Alpharetta. Honesty and customer care are my top priorities to develop trust; my purchase went easy and quick as I felt that Vadim has present RBM of Alpharetta. Honesty and customer care are my top priorities to develop trust; my purchase went easy and quick as I felt that Vadim has presented me the best in the inventory. Without a doubt, when I need a Mercedes-Benz in the future, I will ask for Vadim for assurance. Thank you Vadim for a very excellent and outstanding customer service. More
by MBC300
Employees Worked With
January 25, 2023
Well, I’ve recently had the pleasure of working with Gwen on my 1st of many Mercedes purchases. Gwen was very knowledgeable of the cars, financing, warranties and which car suited my lifestyle most. Definite on my 1st of many Mercedes purchases. Gwen was very knowledgeable of the cars, financing, warranties and which car suited my lifestyle most. Definitely a pleasure to work with. More
by Thrender
Employees Worked With
January 24, 2023
My husband and I drove up to Alpharetta to purchase a vehicle from you all Saturday. David Wang was our salesperson, and he was Awesome!!! He made the process quick and easy. I would definitely recomm vehicle from you all Saturday. David Wang was our salesperson, and he was Awesome!!! He made the process quick and easy. I would definitely recommend him to friends and family. More
by cabilene75
Employees Worked With
David Wang, Ramona Razavi
January 24, 2023
Juwan Shields was awesome assisting me with my new car! He answered all of my questions and showed me all of the great features inside. He answered all of my questions and showed me all of the great features inside. More
by joanie_grant
January 23, 2023
I just purchased my second Mercedes with RBM of Alpharetta. Bill Favini was great and the dealership is top notch from Service to Sales and the people are fantastic. Alpharetta. Bill Favini was great and the dealership is top notch from Service to Sales and the people are fantastic. More
by Beife
