Rallye Acura - Service Center

I was on time for my 9:40 am NYS Inspection. I was told it would be about 1.5 hours. I was told to sit in the waiting area and someone would help me. 30 minutes later I met with a service adviso I was told it would be about 1.5 hours. I was told to sit in the waiting area and someone would help me. 30 minutes later I met with a service advisor. I was told they are short handed so it may be a little longer than normal. I sat and waited. 2.5 hours later I finally asked about my car and suddenly I received a voucher for a free car wash and was told my car was ready! Really? Not great customer service this time. More

Nice staff - everyone is welcoming and accommodates your needs - great service - comfortable waiting area - thumbs up needs - great service - comfortable waiting area - thumbs up More

My service advisor, Peter Alpy, handled a last minute pre travel major repair issue quickly and efficiently. Very pleased with the service and communication about it. travel major repair issue quickly and efficiently. Very pleased with the service and communication about it. More

This is my first time leasing a car from Rallye Acura and they made a customer for life. I love everything about this dealership. they made a customer for life. I love everything about this dealership. More

Rallye Acura is the best. Everyone was very helpful from the time I came in to the time I left. Thank you Rallye Acura. Everyone was very helpful from the time I came in to the time I left. Thank you Rallye Acura. More

I had a noise in the front of my 2018 mdx. It was intermittent which was troubling in itself to prove to staff at a Rallye Acura. I was dealing with svc rep Peter and he was professional and p It was intermittent which was troubling in itself to prove to staff at a Rallye Acura. I was dealing with svc rep Peter and he was professional and patient with dealing with my crazy issue. I got my car into shop and took test drive with Anthony a svc manager from repair shop. After a few attempts at trying to have intermittent noise appear it finally did. Anthony asked to drive vehicle and it happened again after a few turns. He took car in and said he would have issue figured out for me. After about a week my vehicle was ready. There seemed to be a torquing issue in the suspension. This group of people at Rallye are great in addressing any issues I might have with vehicle. Patient and helpful through this entire process. More

Excellent service department and salesman was also a very good that includes a general manager too good that includes a general manager too More

Pleasant to work with and happy with my service. Good communications with my service manager regarding my vehicle service. Good communications with my service manager regarding my vehicle service. More

Chad Tammaro, the Service Manager, is the best like no other! He is professional, knowledgeable, and very helpful. Rallye Acura is lucky to have someone who is such an asset to their dealership! Viri other! He is professional, knowledgeable, and very helpful. Rallye Acura is lucky to have someone who is such an asset to their dealership! Viri Apolinar was terrific. She addressed any questions I had about my service. More

Best Team at Rallye Acura in Roslyn of Long Island, New York! Great people and professionals. York! Great people and professionals. More