Rallye Acura - Service Center

Good work I needed the oil change. They showed me the filters and tread. I selected only those services. I wanted. All work was completed sooner than expected a I needed the oil change. They showed me the filters and tread. I selected only those services. I wanted. All work was completed sooner than expected and my wait was quite comfortable More

Another great service experience. I brought my TL in for service because my airbag warning light came on. The problem was assessed and part needed was ordered. I was called to set u I brought my TL in for service because my airbag warning light came on. The problem was assessed and part needed was ordered. I was called to set up an appointment when the part came in. As soon as I arrived Norman took my key and made sure my car was quickly repaired. As soon as the repair was finished Enza took care of my check out. I couldn't be happier with the service I receive here. More

Luv Rallye Acura I work nights & went in first thing the next morning for an oil change & a noise I was hearing in my front end. It was unusallly busy that day & took I work nights & went in first thing the next morning for an oil change & a noise I was hearing in my front end. It was unusallly busy that day & took a bit longer than expected. I had work the same evening and needed rest and Mike saw me in uniform and apologized for the delay. I was offered a service loaner until when my car was ready. Everything that I had an issue w/ was addressed and fixed! My car is just like the first day I drove it from dealership! They went above and beyond. I was texted later that same afternoon when my vehicle was ready but opted for pick up the next day b/c I would’ve been stuck in traffic & then late for work. They totally understood & apologized again for my inconvenience. I’m always treated like VIP when I go here. Thank you again! More

Routine service was made very easy. Everything either out smoothly. And my car was ready as promised. Was a b1 device and all went well. Michael was very friendly and nice. Everything either out smoothly. And my car was ready as promised. Was a b1 device and all went well. Michael was very friendly and nice. More

Service I took my car to service for a transmission and door rattle issue. The code update for the transmission seems to have helped a bit but the occasional I took my car to service for a transmission and door rattle issue. The code update for the transmission seems to have helped a bit but the occasional door rattle is still there. Not their fault tho since I can't always replicate the issue myself. Overall they made an effort and provided me with a loaner so I wouldn't be inconvenienced by my car being in the shop. I'd still highly recommend Rallye Acura and I'd recommend Kenny Persaud as well! More

Passionate Mr. Norman Ryder is the most passionate and understanding person I’ve ever had to deal with. He’s always there to help and assist no matter what situa Mr. Norman Ryder is the most passionate and understanding person I’ve ever had to deal with. He’s always there to help and assist no matter what situation you are in. He’s helped me a few times and I would recommend this dealer to everybody. Excellent service. Again MR. Norman Ryder is the man!!!!! Sincerely Nermina Salkanovic More

Loyalty has no home I owned my 2011 MDX, I have had my MDX serviced at Ralley Acura since 30,000 mi. To 125k For the changing of a light bulb to major service. My MDX I owned my 2011 MDX, I have had my MDX serviced at Ralley Acura since 30,000 mi. To 125k For the changing of a light bulb to major service. My MDX had a constant noise, I was told 3 different times they figured the noise out. After spending $1700. I was told it would cost a additional 1300, to fix. By a different service advisor on Friday. The following week my regular service advisor tells me that it will cost $1800. To fix & that was after he spoke to his manager. I left the dealership completely dejected, dismayed, knowing I was being dragged over the hot coals. More

Always awesome! I've had over 25 years experience trusting my cars to the Rallye Acura service center. My most recent experience was typical. Chad and Enza are mode I've had over 25 years experience trusting my cars to the Rallye Acura service center. My most recent experience was typical. Chad and Enza are models of friendly, knowledgeable professionals. And the mechanic, John, is an expert diagnosing and repairing my beloved 3.5 RL. The team can be trusted to do what's best for their customers. More

very helpful Diagnosed and fixed the problem promptly, thanks very much for all your help and service. I appreciate the loaner car as well. Have a great day! Diagnosed and fixed the problem promptly, thanks very much for all your help and service. I appreciate the loaner car as well. Have a great day! More

Professionally run organization Had a leak after a recent oil change. Got me in unannounced w/o an appointment and handled the problem within an hour. Adequate compensation for my t Had a leak after a recent oil change. Got me in unannounced w/o an appointment and handled the problem within an hour. Adequate compensation for my trouble. Gave me a free oil change on my next required visit. Thank you More