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Rallye Acura - Service Center

Roslyn, NY

4.8
2,099 Reviews

2,099 Reviews of Rallye Acura - Service Center

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August 24, 2018

Loyalty has no home I owned my 2011 MDX, I have had my MDX serviced at Ralley Acura since 30,000 mi. To 125k For the changing of a light bulb to major service. My MDX More

by JHICKEY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ONeill
Sep 18, 2018 -

Rallye Acura responded

Good afternoon, Thank you for reaching out to us. I'm sorry to hear that this recent service experience did not meet your expectations. I'd like to learn more about what happened during your visit and how we could improve. Please reach out to me at your convenience, I look forward to speaking with you. Best regards, Paul Hartmann Service & Parts Director 516-414-5948

August 22, 2018

very helpful Diagnosed and fixed the problem promptly, thanks very much for all your help and service. I appreciate the loaner car as well. Have a great day! More

by DRBLAUZVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael ONeill
Aug 27, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs! Jay Rosenthal General Manager

August 15, 2018

Professionally run organization Had a leak after a recent oil change. Got me in unannounced w/o an appointment and handled the problem within an hour. Adequate compensation for my t More

by bobhirschfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael ONeill
Aug 15, 2018 -

Rallye Acura responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future! Jay Rosenthal General Manager

August 15, 2018

Excellent customer service! The people at Rallye service are extremely friendly and always keep customers aware of what will be done to your vehicle, how long it will take, and h More

by sg115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Aug 15, 2018 -

Rallye Acura responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility! Jay Rosenthal General Manager

August 13, 2018

Quick and to the point. As usual, service was performed with efficiency. It is always a good perk that you have breakfast for those of us waiting. Regards Anthony Indelica More

by sobeny80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Reilly
Aug 15, 2018 -

Rallye Acura responded

Thank you for your positive feedback, Anthony! We're glad you had an enjoyable experience at our facility. Jay Rosenthal General Manager

August 13, 2018

Pleasantly efficient! I’ve been a customer since 2015 and I continue to be treated as a valued customer who’s time is respected. Their efficient service influenced my decis More

by RFIBLEUIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Reilly
Aug 15, 2018 -

Rallye Acura responded

We are honored that you have made Rallye Acura your Acura destination. We hope to serve you for a long time to come. Jay Rosenthal General Manager

August 11, 2018

Beyond My Expectations I contacted Enza because of an issue with my car. Her first question to me was-what can I do for you? She immediately set me up with an appointment More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal, Enza Comito, Norman Ryder
Aug 15, 2018 -

Rallye Acura responded

Thank you for your positive feedback, we're so glad that Enza provided you with a seamless experience! Jay Rosenthal General Manager

August 09, 2018

Car services The staff are very courteous and have excellent customer service. They will throughly explain the job that they will be doing for you. I've been goin More

by nwachukwu1e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Aug 15, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and for being so loyal to us for so long. Our team always strives to go above and beyond for our valued guests! Jay Rosenthal General Manager

August 08, 2018

SREVICE VISIT It’s been 6 years since we leased our first vehicle from RALLYE Acura. The consistency and efficiency in the service department over the years has bee More

by gmarra987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Aug 15, 2018 -

Rallye Acura responded

Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future. Jay Rosenthal General Manager

August 06, 2018

Rally's Acura Service is the Best! As always, my latest service experience at Rallye Acura was great. From being able to drive into a covered entrance for service and being pleasantly a More

by marilynsalierno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Christopher Bello
Aug 07, 2018 -

Rallye Acura responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations from start to finish! Jay Rosenthal General Manager

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