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Rallye Acura - Service Center

Roslyn, NY

4.8
2,076 Reviews

2,076 Reviews of Rallye Acura - Service Center

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January 17, 2023

The service manager Chad was very helpful, thorough and professional. Appreciated the work at this dealership. More

by MSD506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 13, 2023

Make an appointment come on time service takes you right in your check in you sit down you're waiting for your car watch a little TV have coffee within an hour you finished and you're out if it's a smaller More

by GOLDRAT1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

January 12, 2023

I like this dealership! Wonderful attitude towards customers. Knowledgeable staff. Special thanks to Enzi Comito, she is a true professional in her field! More

by MIXALICH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 11, 2023

Great job as airways. Staff is always top notch. Always going above and beyond. Thank you.. More

by ANTHONY.L.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 12, 2023 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Anthony, for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 09, 2023

I needed the battery for my remotes replaced. This was done satisfactorily. I was also told my auto battery needed to be replaced. However, batteries were on back order. I am at a loss as t More

by antnyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc …
Jan 10, 2023 -

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. In addition, i have spoken with the appropriate employees and was told that someone from Acura service has in fact reached out to you to make an appointment. Please feel free to call me with any concerns Stefanie Horn (GM) 516-625-7070

Jan 10, 2023 -

antnyi responded

One of your staff did call me yesterday to inform me a battery was now in stock. I’ve made an online service appointment. Regards, Anthony Indelicato

January 06, 2023

Great costumer service as always. Fast, reliable and very professional from when you enter the garage until you leave the facility More

by ORTHOSPINE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 07, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 05, 2023

Friendly, professional, couteous, and sincere. They dont push unecessary work just to increase the bill. More

by M.J.FROMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

January 05, 2023

Always pleased with the service I receive. I will continue to use them. It’s an enjoyable experience. More

by CYPA940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2022

Both Kenny and Chad have been my service adviser. They are both friendly and take great care of my car. Great service! More

by Patrick Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 03, 2023 -

Rallye Acura responded

Patrick, Thank you! Kenny and Chad appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 29, 2022

I have been a customer of Rallye Acura even before it became Rallye Acura. I bought my first Acura Integra in 1987 and then a 2001 MDX and Now a 2017 Hybrid MDX. I have known Chad Tammaro since he starte More

by STEVENHOPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Rallye Acura responded

Thanks for your review, Steven! Quality customer service is always our number one priority, and we're happy to hear that Chad continues to meet your expectations. Please let us know if there's anything else we can do for you. We truly appreciate your loyal business! Charles Ludeman (SVC MGR) 516-625-7777

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