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Rallye Acura - Service Center

Roslyn, NY

4.8
2,089 Reviews
Call Service Center (516) 344-8585

2,089 Reviews of Rallye Acura - Service Center

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November 04, 2022

I had a great experience at Rallye Acura. Everyone is professional, work was completed in a timely and thorough fashion. I highly recommend Rallye! More

by js2441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier at checkout , Enza Comito, Kenny Persaud
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Nov 07, 2022 -

Rallye Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 03, 2022

I've going to this dealership for many years. I had service advisor Moon this time. He was friendly and got my car done in no time. Just great service. More

by JAIMEMOTO.HKBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

Rallye Acura responded

Jaime, We are very happy to hear Keeyoung provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

November 02, 2022

I had an excellent experience at Ralley. My service representative, Chad was very helpful and excellent person. Overall my experience was a 5 star. More

by DANESHMANDNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 01, 2022

Enza is amazing and the entire team is very helpful. Every one at the dealership is great! More

by dursom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
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Nov 02, 2022 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. Enza and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 01, 2022

Got 3 different quotes from the service department for a B135 service. Rotation and balancing of tires was part of the service. All tires had different pressure set ups. Dealer did not provide car wash. Ave More

by BTISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Charles Ludeman (SVC MGR) 516-625-7777

Nov 02, 2022 -

BTISON responded

btison@northwell.edu or 707-666-1944 is the best way to contact me. Bruno Tison

November 01, 2022

Great service and always very helpful. Jennifer, my sales girl is great and super friendly! More

by G_ESCOBAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Velazquez
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Nov 01, 2022 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience working with Jennifer and our team here at Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

October 30, 2022

Great Team ! Customer focused friendly and reliable ! They never fail to impress with uncompromising quality ! More

by gconway444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
Oct 31, 2022 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

October 26, 2022

The dealer and service was great Chad and enzo are the best Wouldn't shop any place else More

by DJC916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Devin Budhram
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Oct 27, 2022 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

October 19, 2022

All went well Pleasure to work with Chad Vehicle was ready as promised Waiting area with coffee and TV made wait time pass More

by KJAK49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito
Report | Print
Oct 20, 2022 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

October 14, 2022

I had a great experience with Marc! He is polite and very knowledgeable about his field. Dealing with car issues is difficult enough. Knowing you have representatives like Marc make it More

by GTORCHON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc - Maurice
Report | Print
Oct 17, 2022 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

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