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Rallye BMW

Westbury, NY

4.6
9,292 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,292 reviews

July 16, 2021

Specifically asked the service rep to look at the lowest cost option first to fix the vehicle. He comes back with a price tag of $1,600. I tell him that is outrageous and I am taking the car back. Magical More

by mconroy2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the name
Aug 03, 2021 -

Rallye BMW responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 15, 2021

Very clean and great customer service! Exceeded my expectations. Quick and easy process with leasing a car. All staff members were helpful and super friendly. More

by SJAGGI09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Levy
Jul 15, 2021 -

Rallye BMW responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

July 14, 2021

Awesome staff always professional and on point, I always deal with Dennis exceptional service. I have been there a few times, service was done in a timely manner. More

by ZAIB755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 14, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2021

great costumer service my salesman BRET VARGAS WAS EXCELLENT HAD THE CAR I WANTED AND THE PRICE GREAT SERVICE ALL AROUND WILL ALWAYS BUY FROM THEM I USE TO BY ELESWEARE BUT THE SALEMAN NEVER STAYED More

by JLR809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Rallye BMW responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bert and the team met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

July 14, 2021

I have leased 4 cars from Ralleye BMW. Their sales and service are second to none. Bert Vargas my salesperson always takes great care of me. More

by rbecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Rallye BMW responded

Congratulations on your new vehicle. Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you have enjoyed your experience here with Bert. It was a pleasure having you at the dealership. We appreciate your five-star review!

July 14, 2021

Was a pleasure dealing with Rallye. Matthew Carlson was great..found me the most beautiful car.. getting all paperwork together was done very professional..Joe Lipari also very professional . Did the ver More

by avalon0801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lipari
Jul 14, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience working with Matthew! We sincerely value your business and look forward to your next visit.

July 14, 2021

Blown away by the attention to detail by Bert Vargas! I drove from 3 hours away to purchase a vehicle from Bert over at Rallye Bmw and I have to say I was impressed. They made it so easy to purchase a car More

by SAJAD.NOOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Rallye BMW responded

Thank you so much for taking the time to share your feedback with us. Bert, Hasan and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 13, 2021

Great customer service and easy to deal with. The dealership is well run and the staff very accommodating. Vito was a pleasure to deal with. More

by Maxineoresky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Alami
Jul 13, 2021 -

Rallye BMW responded

Congratulations on your new purchase, Maxine. It's great to hear that Vito was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

July 13, 2021

There are not enough amazing things I could say about Gabe! This is my second BMW purchase and it’s 100% because the ease he puts on the process of me getting a car! Not only does he answer all of my que More

by Caitlynoverbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Rallye BMW responded

It's fantastic to hear that Gabe provided you with such great customer service while assisting you with your new purchase! We truly appreciate, Caitlyn, the opportunity to do business with you. Thanks for choosing Rallye BMW!

July 13, 2021

i gave the service tech the issues with my car. then had to wait over night for pick up. when i picked up the car none of my issues were repaired More

by SERLICHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Rallye BMW responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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