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Rallye BMW
Westbury, NY
9,239 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,239 reviews
November 17, 2020
I had a great experience coming into BMW. I told Frank what was going on with my vehicle and he addressed the issue right away. This is my second encounter with Frank and both times he has went above and what was going on with my vehicle and he addressed the issue right away. This is my second encounter with Frank and both times he has went above and beyond. I very much appreciate his work. More
by CARAMGIBBONS
Verified CustomerEmployees Worked With
November 17, 2020
This is my third vehicle with Rallye. I have visited other dealerships and Rallye is by far the best!!! They check all the boxes! Kudos to Rallye!!! other dealerships and Rallye is by far the best!!! They check all the boxes! Kudos to Rallye!!! More
by AGIBEKOL
Employees Worked With
November 17, 2020
Service is subpar for such quality carDon’t return Service is subpar for such quality car Don’t return calls. Make mistakes as to service and push additional service like tire changes. Very disappoint Service is subpar for such quality car Don’t return calls. Make mistakes as to service and push additional service like tire changes. Very disappointed More
by ERACLEOUSE
Employees Worked With
November 17, 2020
This was my first experience with Rallye BMW. From the moment I met Nick to the feel of the new cars keys in my hand, the experience was professional, friendly, easy and rewarding...corporate clean with a moment I met Nick to the feel of the new cars keys in my hand, the experience was professional, friendly, easy and rewarding...corporate clean with a human embrace! More
by STEPHENHWATTERS
November 17, 2020
I have been by cars for a very long Nico took his time walked me through the deal from the desk all the way to the me driving the car off the lot. Sharonda was also very helpful I never spent that little walked me through the deal from the desk all the way to the me driving the car off the lot. Sharonda was also very helpful I never spent that little time in a dealership thank you for everything I wish I could give them both of them 6 stars each and it’s been almost a month a Nico still keep in touch with me about the car. Thank you guys keep up tge good work you two deserve a medal lol More
by seanwilliams585
November 16, 2020
We bought a car from outer state and worked with Bert. The experience was enjoyable and the whole team gave great service. Bert went above and beyond by arranging some additions that we needed on the car. The experience was enjoyable and the whole team gave great service. Bert went above and beyond by arranging some additions that we needed on the car. More
by George
Employees Worked With
November 13, 2020
Vito is an excellent Client Advisor. He took the time to go through all of the options available for our new car and provided peace of mind that we were getting a perfect fit for our needs. Would highly rec go through all of the options available for our new car and provided peace of mind that we were getting a perfect fit for our needs. Would highly recommend working with Vito and the team at Rallye again. More
by beebo721
Employees Worked With
Vito Alami
November 12, 2020
David Yavel was the Best salesperson I've ever dealt with at any dealership. From BMW, Audi and Mercedes Rallye BMW is run very efficiently. Very professional !!! at any dealership. From BMW, Audi and Mercedes Rallye BMW is run very efficiently. Very professional !!! More
by dgfried28
November 12, 2020
Took my car in for an oil change and inspection. when I set up my appointment I was told that it would be a $99 for the oil change. after dropping off my call the next call I received was that the car was set up my appointment I was told that it would be a $99 for the oil change. after dropping off my call the next call I received was that the car was ready to be picked up. When I arrived I was told to head over to the cashier. I was handed a bill that was a little higher so I questioned it. the immediately called the service rep and proceeded to tell me what it was and that it was within his right and NY state to charge that fee. I never argued that, I simply asked what it was and why it wasn't disclosed ahead of time rather than when I was paying the bill. He proceeded to argue back and forth about his right to charge the fee and I just kept explaining that it should have been disclosed. all this occurring in front of the staff and other customers. This seems to be the norm as I also was within a few feet of another service rep and his manager arguing over how to handle another upset customer. On a separate note when I purchased my car the finance person lied and did not act in a professional matter. Asking that I complete an application with my personal info over a regular email instead of secure emails to protect my info. she also promised to beat my current banks offer based on my stated credit. This was all a lie and way to get me to apply because once my credit was run she told me she couldn't beat my banks offer. I was angered and complained to my sales person who was good but he couldn't help. He passed me off to Ray Costello. I explained how unhappy I was and he ultimately ended up offering a free detail for my car whenever I wanted to use it. he said his word was all I needed beause his word was everything. his words not mine. I could have hired an attorney and went that route but I decided not to and just accept Ray's offer. When I tried to take him up on that offer he said he knew nothing about it. He didnt even have the nerve to come down and speak to me, he sent his salesman down to tell me. He is an emarassment and his word isn't worth anything. More
by GA BMW
