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Rallye BMW

Westbury, NY

4.7
8,312 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Contact Dealership

1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,312 reviews

October 02, 2019

Great job!!!!! As usual Carol did a great in taking care my 2019 X3 M40i!!! Her team took care a problem plus my car was returned spotless clean, thanks 🙏!!!! More

by MARCBSACHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Carol provided you with such excellent assistance. We hope to see you again!

October 02, 2019

Troubleshooting Excellent service, staff courteous . It was a great experience. They troubleshoot my car to find out what was wrong with. They updated the software an More

by DELCHAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

Sales Have been a Rallye BMW customer for last 15 years, Always had good, professional service. Sales representatives have always understood our requiremen More

by VIREN.BATRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Gabe and Bret have been excellent. I have been dealing with Gabe for last 3 years and Bret for over 10 years. Have enjoyed dealing with them and they have always taken care of us
Oct 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

October 02, 2019

Service Experience Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the se More

by ZELUNAT786
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kanes
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

My experience Unprofessional, in my opinion. Save yoyr time and go to a different dealer. The wait time are ridiculous for the simplest things, And everyone runs More

by SBETHU02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you did not receive the five-star service assistance we strive for and for the length of your wait time. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

October 02, 2019

World Class Dealership Rallye BMW offers you the best facility and service the industry has to offer. Always leave satisfied and would recommend this dealership to anyone th More

by ERIK.PINTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

Poor service, no return phone calls, problem not fixed I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took t More

by Sheree Incorvaia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you did not receive the five-star service assistance we strive for and for this current situation. Please give me when you are available so we can reach a resolution. Thank you, Christopher Blanco 516-833-4862

Oct 07, 2019 -

Sheree Incorvaia responded

So I called you again, and was given your voice mail, again. And, again, it's full and I can't leave a message. An exercise in frustration.

October 02, 2019

Excellent service as usual Have been dealing with Rallye BMW for over ten years. Service Dept is first rate. Always quick to check your car in and service is always done timely. More

by DHEIDE1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 02, 2019

Overall decent experience this time around The servicing was good as always. The issue i have is the servicing fee. Prior to purchase a customer should be notified when the servicing ends after More

by Leronalston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your feedback with us. We are sorry to hear that you were not fully satisfied with the servicing fee. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862

October 02, 2019

James was very professional and respectful he is a good xxx I will highly recommend Talley because the service is exceptional . James was very professional and respectful. James is a good asset for your compan More

by Flaubert
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Oct 04, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that James provided you with such excellent assistance. We hope to see you again!

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