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Rallye BMW

Westbury, NY

4.6
9,201 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
Contact Dealership

1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,201 reviews

April 16, 2025

I had a great experience at Ralley BMW. Rich was very helpful and friendly. Work was done in a timely fashion More

by 1bberry26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Rallye BMW responded

We're delighted to hear that Rich provided helpful and friendly service during your visit to Rallye BMW. It's great knowing the work was completed promptly for you. Thanks for sharing your experience!

April 16, 2025

Car was serviced for oil change. I received a video from the service deportment and it says everything is OK, then I received a text from the representative of Rally that he recomm More

by Zygmuntb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rallye BMW responded

I apologize for the mixed messages you received regarding your service. We strive to provide clear and consistent communication, so it's concerning to hear about this confusion. Please feel free to reach out if you'd like further clarification or assistance with any questions you may have. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 14, 2025

Great dealership. Everyone was friendly and professional. Nice area and clean facilities. I would recommend to family and friends More

by brianaPEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that our friendly team and clean facilities made a positive impression. We appreciate your support and look forward to welcoming your family and friends in the future!

April 14, 2025

Jason was very helpful. Thank you. Nice, easy going guy. 15 word requirement is absurd More

by SLS60ESQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Rallye BMW responded

We really appreciate you taking the time to leave Jason and Rallye BMW this 5-star review, thank you!

April 13, 2025

Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. More

by ABDULLM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for this great review of Richard and the team at Rallye BMW! Have a stellar day!

April 12, 2025

Car went in given issues with radio going on and off, sun roof opened on it’s own, heated seats didn’t work etc. The Day after I picked up the car, I opened the trunk and the radio went on and the heater sea More

by DAPPEL4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Rallye BMW responded

It's concerning to hear about the ongoing issues with your vehicle and the lack of follow-up from our team. We strive for timely communication and effective solutions, so I apologize for any inconvenience you've experienced. Please reach out directly at your earliest convenience so we can address these concerns promptly. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 12, 2025

Brandon always does a great job of customer service. He goes out of his way to make sure everything is taken care of. More

by JOSEPH.WEINHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Joseph, we're delighted to hear that Brandon consistently provides excellent service at Rallye BMW. Thank you for sharing your experience with us!

April 11, 2025

Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!

April 11, 2025

Not worth getting a car here because the service department is the worst. Don’t support Rallye. More

by OllieTheAussie
Recommend Dealer
No
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blanco
Apr 12, 2025 -

Rallye BMW responded

We're known for our five-star service and I regret that we didn't live up to that standard here. I'd like to investigate your feedback further. I am going to search for your contact information, but in the meantime, would you please reach out to me when time allows? Thank you, Chris Blanco - Service Manager - 516-833-4862

April 10, 2025

My vehicle needed to be at the service station for several weeks while the replacement part was shipped. Dennis was very helpful in arranging transportation to and from my home and making arrangements More

by MCALLE08
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 11, 2025 -

Rallye BMW responded

We're thrilled to hear that Dennis was able to assist you with transportation and rental arrangements during your service at Rallye BMW. Thank you for sharing your experience!

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