
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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New car x3 m40 delivered damaged I picked up around my 10th new car from Rallye expected a perfect car. I noticed a ding on the rear trunk pointed out to sales person who said no prob I picked up around my 10th new car from Rallye expected a perfect car. I noticed a ding on the rear trunk pointed out to sales person who said no problem will be fixed like new. I than had more issues of paint peeling off driver front of car and left for 8 days expecting all to be perfect. I came in to pick up after being told car was ready to see the ding was still there. I don't have the time to waist getting this right as well shouldn't be paying my lease for the days I didn't have my car please address see I get car ASAP and credit for time not in my possession. Thank You Robert Kaufman More
Excellent Service From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Egger From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Eggert provided me with updates on expected time the work was expected to be completed. More
I have mixed feelings but overall worth it I worked with John Botti as my salesperson, John went above and beyond to get me the vehicle I wanted, unfortunately i wanted an x1 which was on sto I worked with John Botti as my salesperson, John went above and beyond to get me the vehicle I wanted, unfortunately i wanted an x1 which was on stop sale at the time and ended up having to wait about a month before taking possession of the vehicle...Not the fault of the dealership though, what was the dealership's fault was that when I was presented with the car for pick up there was a big scratch on the back bumper and other scratches on the car that were previously not there as well as a dirty interior and glue stains on the center armrest...for having to wait 30 days you'd think the car would be mint when picking it up but I digress, they immediately said that I can bring the car in for a "we owe" and everything would be corrected right away. When I brought the car in for the we owe I was assigned Jonathan Eggart as my service liaison...this is where my experience turned sour. Jonathan is by far the worst and most uncaring associate at Rallye. When I voice my concerns about the center arm rest not being fixed when I went for pick up, his response was "that's what you're complaining about? A few dots? " he is completely unprofessional to say the least. If you go to rallye avoid Jonathan at all costs. I spoke with the service Manager Christopher and another service associate Carol (who is my new associate going forward) and they took care of everything for me. Overall I had a very good experience with Rallye except for having to deal with Jonathan Eggert. I would definitely recommend this dealership to anyone looking to get a bmw. More
Excellent service I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick wi I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick with returning my car after a minor incident. I would highly recommend Rally bmw to all. More
BMW Rallye experience Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Was given my choice of a loaner which was very nice. More
service dept I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. More
Darren Thomsen was great and made the process easy From the time I reached out to Rallye through signing the lease, Darren Thomsen was great and made the process very straight forward and easy. He was From the time I reached out to Rallye through signing the lease, Darren Thomsen was great and made the process very straight forward and easy. He was clear and direct and there were no issues from the beginning until the end. This was a very smooth transaction - thank you! More
Friendly and warming shopping experience Bobby provided excellent information about the inventory of Rallye BMW. No push feeling at all. Same as the finance manager, Hasan Barakat. In the en Bobby provided excellent information about the inventory of Rallye BMW. No push feeling at all. Same as the finance manager, Hasan Barakat. In the end, my daughter got her first BMW with great quality. Thank you Rallye BMW. More
X4 M40i Overall a good experience except for the initial car prep done prior to pickup which was unsatisfactory. There were swirl marks and light scratches se Overall a good experience except for the initial car prep done prior to pickup which was unsatisfactory. There were swirl marks and light scratches seen in the paint clear coat More
Amazing My experience was amazing. I have been leasing for many years. The minute I walked in the dealership I had a feeling that I wanted to do business wi My experience was amazing. I have been leasing for many years. The minute I walked in the dealership I had a feeling that I wanted to do business with them. Especially my salesperson Darren Thomsen was amazing. I would definitely recommend them to others and come back. More