Rallye BMW

2019 BMW X3 I came in looking to get into a new BMW with lower mileage than my Mini Clubman that I had. My current job requires quite a bit of driving so leasing I came in looking to get into a new BMW with lower mileage than my Mini Clubman that I had. My current job requires quite a bit of driving so leasing wasn’t an option. My salesperson, Nico, took all the information I was giving him about my present situation and worked out a great deal for me. I still ended up paying a little more than I wanted, but due to my situation it was understandable. Nico was very knowledgeable and also extremely patient and very diligent with following up with me throughout the entire process. My experience with Rallye BMW was truly first class and my wife and I were very impressed. More

Great service team Always happy with the work this dealership does for service. Always helpful and they go above and beyond to make sure customer is happy with their wor Always happy with the work this dealership does for service. Always helpful and they go above and beyond to make sure customer is happy with their work and it shows they care about their work. Thank you guys and gals! More

Painless and Professional Transaction When the perfect pre-owned BMW 328i wagon appeared out of state, we were excited but hesitant to embark on a long distance purchase. What could possib When the perfect pre-owned BMW 328i wagon appeared out of state, we were excited but hesitant to embark on a long distance purchase. What could possibly go wrong? When we called Ralleye, Bob Wachsman, assured us that we could make a smooth purchase from Boston and worked with us every step of the way as we sorted out all of the details. Bob is a true professional. He took photos, gave us an accurate description of the car and delivered it in flawless condition. Bob even made a follow-up call the next day to see how the return trip went, and how we liked the car. All very nicely done! Our only regret is that we're too far away to take advantage of Ralleye's service department. More

First time experience made a lasting relationship For the very first time, I had a smooth and seamless experience at a car dealership. Rallye BMW, and in specific Kieth Lindsay, helped me obtain the c For the very first time, I had a smooth and seamless experience at a car dealership. Rallye BMW, and in specific Kieth Lindsay, helped me obtain the car that suited my taste and budget. I couldn’t be more thankful for Kieth and his guidance. He has a very calm demeanor and made me feel comfortable. I plan on a long relationship with Rallye BMW of Westbury. More

Review of a great sale advisor The best sales advisor I’ve had at this dealership (I’ve leased 6 cars from this dealership). His knowledge of the cars and their packages combined wi The best sales advisor I’ve had at this dealership (I’ve leased 6 cars from this dealership). His knowledge of the cars and their packages combined with his low pricing makes him with while to seek out. More

Rallye Service Can Kick Rocks Not sure if there has been a change in leadership in the service center but I brought my car in because I had a bad oil leak and my head unit wasn’t w Not sure if there has been a change in leadership in the service center but I brought my car in because I had a bad oil leak and my head unit wasn’t working. I got the car diagnosed. They charged me for an hour ($190) to tell me that I had an oil leak when a blind person could have done the same for free. Especially since I told them it was gasket related. I was informed it would take weeks for the head unit to come but I needed to leave a deposit. I arrive to pick up the car and it had not been washed and my fluids were not topped off because I got the oil control message shortly after I pulled off. After waiting the two weeks, with no update, I show up unannounced to find out that the part would not be available for another two to three weeks. I request a refund of the deposit. I am told that they cannot credit the card but will issue a check. A few days later they can credit my card but I was told I needed to come in. I drive the 40 minutes to find out I didn’t need to be present for my card to be credited. I have been dealing with Rallye for almost the entire time I had my car, 13 years, and the level of service and excellence has declined while the pricing has gone up. That equation does not work for me. Carol is my service advisor. She continues to be the only reason I still deal with Rallye. Her professionalism, candor and tact makes her an absolute pleasure to work with even when things go as haywire as they recently did. She is an outstanding asset to the business and if she isn’t there, I will not be any longer either. More

Rallye never disappoints Great experience with Rallye as always! Professional and competent. Always on time and accommodating for over 20 years. Thank you Rallye for all the y Great experience with Rallye as always! Professional and competent. Always on time and accommodating for over 20 years. Thank you Rallye for all the years of great service and sales. More

GREAT CUSTOMER SERVICE PERSONAL ATTENTION TO DETAIL IN WHAT MY NEEDS AND THE CAR REQUIRED TO SATISFY ACCOMADATING, EFFICIENCY, PRICING AND COMPLETE UNDERSTANDING OF THE PERSONAL ATTENTION TO DETAIL IN WHAT MY NEEDS AND THE CAR REQUIRED TO SATISFY ACCOMADATING, EFFICIENCY, PRICING AND COMPLETE UNDERSTANDING OF THE REQUIRED TURNAROUND OF THE CAR More

Simple, easy I made an appointment, showed up and everyone was polite, has loaner in 5-10 mins and was on my way. Got a text when my car was ready. Picked up very I made an appointment, showed up and everyone was polite, has loaner in 5-10 mins and was on my way. Got a text when my car was ready. Picked up very quickly on my way home More

excellent service Adam Romano is always very attentive, informative and friendly. I noticed a burning smell after the car was serviced at Rallye BMW recently. I told Adam Romano is always very attentive, informative and friendly. I noticed a burning smell after the car was serviced at Rallye BMW recently. I told Adam. By the time I brought the car in, the smell had dissipated. Adam still wanted to check the car out. He kept it overnight. Service found no lingering issues. More