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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews
Call Service Center (516) 226-7651

5,282 Reviews of Rallye BMW - Service Center

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December 18, 2023

From the time I got there until the time I returned I was kept well informed of what was going on with my vehicle. More

by PAULGEBHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Simmons, Adam Romano
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Dec 18, 2023 -

Rallye BMW responded

Paul, we're glad to know you were kept in the loop during your visit at Rallye BMW. Thanks for trusting us with your vehicle!

December 18, 2023

Great service, I would highly recommend to others. Always, The best experience you can have at a dealership. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Dec 18, 2023 -

Rallye BMW responded

We're so glad to know you had a great experience at Rallye BMW! We strive for excellent service and appreciate your recommendation. Thank you for the review!

December 18, 2023

This is the best, well staffed and knowledgeable dealership that I have ever dealt with. Christopher was right on and got me in and out fast and efficiently. More

by ddend5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Rallye BMW responded

We're delighted to know you had such a positive experience with Christopher and our team at Rallye BMW. Efficiency is key, so we're glad your visit was quick and smooth! Thanks for the review.

December 17, 2023

Took my X7 there for annual oil service , didn’t get it back for month More

by Big Stace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Rallye BMW responded

This isn't the feedback we typically hear and it's hard to know that we let you down. If there is anything that I can do to assist you, please reach out to me. I would be happy to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 16, 2023

My best experience with him he’s so nice,he take care me very good More

by jesunef001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Dec 18, 2023 -

Rallye BMW responded

The team at Rallye BMW loves seeing great reviews! Thank you!

December 16, 2023

Everything was in time, done quickly, even fater than estimated. The place itself is nice and pleasaure to be in. More

by lfeldberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Rallye BMW responded

Thanks for the feedback! We're glad to know that your experience at Rallye BMW was efficient and enjoyable.

December 16, 2023

Great service, I would highly recommend to others. The best experience I’ve had at a dealership. More

by AHEPA1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Rallye BMW responded

It's wonderful to see your five-star review on the Rallye BMW page! Thank you for stopping in and we hope to assist you next time!

December 16, 2023

I came in with a marvelous (and working ) 131k X5D for a diagnostic (persistent/intermittent noise). I reluctantly agreed to a new Turbo @ $5k ($1500 part), but was later texted a new proposal. I could pay More

by BRISBANE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Rallye BMW responded

We're really sorry to read about your experience. It's clear that we've let you down, and for this, we apologize. We take all feedback seriously and would like the opportunity to understand more about what happened here so that we can address it appropriately. Please reach out at a time convenient for you - thank you in advance! - Chris Blanco - Service Manager - 516-833-4862

December 15, 2023

Good support, I appreciate the constant communication updates. The availability of Lyft car service was definitely appreciated. More

by hchamorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Rallye BMW responded

We're glad to know that you appreciated our support and constant communication updates, as well as the availability of Lyft car service. We strive for excellence in all areas so if there's anything we can do to make your next experience a 5-star one, please let us know. Thank you! Chris Blanco - Service Manager - 516-833-4862

December 15, 2023

Pleasure to deal with. Car was ready when they said it would be and it was all clean More

by peter.n.resnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Rallye BMW responded

It was our pleasure to work with you, Peter! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely until we see you again!

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