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Rallye BMW - Service Center

Westbury, NY

4.5
5,357 Reviews
Call Service Center (516) 226-7651

5,357 Reviews of Rallye BMW - Service Center

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December 23, 2023

The crew at Rallye is cordial and take care of their customers. They took good care of my car and everything went smoothly & efficiently. More

by roger43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Rallye BMW responded

Roger, we're glad to know our team at Rallye BMW took great care of you and your car. Thanks for sharing your smooth experience with us!

December 22, 2023

A really tremendous dealer experience. Extremely good customer care . Tremendous transparency in the process . A truly well run and customer oriented business. More

by JATKINSON500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
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Dec 22, 2023 -

Rallye BMW responded

We're delighted to know that you had a positive experience with us at Rallye BMW. Your feedback about our customer care and transparency is greatly appreciated! Thanks for choosing us, we look forward to serving you again in the future.

December 22, 2023

Such a wonderful experience, I always service my car at Rallye BMW , best service, professional , communication is great .Bret Hines made everything simple and easy Thank you Rallye and happy holidays More

by MARKABBOUD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Rallye BMW responded

We're delighted to know that you had a wonderful experience servicing your car with us at Rallye BMW. It's great to learn Bret made everything go smoothly for you! Thanks for the review, happy holidays!

December 21, 2023

Brandon was knowledgeable and kept me abreast of the progress. He was a pleasure to work with. More

by jmendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Rallye BMW responded

It was our pleasure to assist you here at Rallye BMW! We are glad to hear that Brandon kept you up-to-date throughout the service process and provided great knowledge and assistance. Safe travels until we see you next time!

December 21, 2023

Excellent service! Bret communicated with me the entire time. I was in and out as I really needed to be More

by davidbuschdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Rallye BMW responded

David, we're glad to know Bret kept you well-informed and made your visit at Rallye BMW quick and easy. Thanks for the review!

December 21, 2023

Performed service. Washed car. In and out quickly. Carol is great to work with. Ok. More

by GN323
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Rallye BMW responded

It's great to hear that Carol took such great care of you! Thank you for choosing Rallye BMW and for sharing your service experience. Safe travels ahead!

December 21, 2023

Appointment was easy to make and directions were clear. Arrival was smooth and shown waiting area. Was kept updated on progress and additional work needed. Time frame was good and car runs great. Thanks More

by OKMOKEEFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abreu
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Dec 21, 2023 -

Rallye BMW responded

We're glad to know your experience at Rallye BMW was smooth and efficient! It's great that our team communicated well and kept you up to date throughout the process. Thanks for trusting us with your car, we hope it continues running smoothly! Take care!

December 20, 2023

Friendly and professional kept me informed of the progress and called to update me on the status More

by DEMOS2001CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Rallye BMW responded

Thank you for the review! We hope to see you again at Rallye BMW. Safe travels!

December 20, 2023

Been at service 2 times in 2 Months and then check engine light goes on. They talk a good game but service is awful More

by MACALLPOLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Camacho
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Dec 26, 2023 -

Rallye BMW responded

I'm sorry to read about your experience with our service department. We aim for excellence in all we do, and it seems that we've fallen short of this during your visits. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862.

December 20, 2023

Great service and attention to detail. Very accommodating. Plesure to do business with. Love their servixe dept too. More

by Zk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Dec 20, 2023 -

Rallye BMW responded

We're glad to know you had a great experience with us at Rallye BMW! Our team is always here to provide top-notch service and attention. Thanks for the love, we appreciate it!

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