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Rallye BMW - Service Center

Westbury, NY

4.6
5,346 Reviews

5,346 Reviews of Rallye BMW - Service Center

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August 24, 2023

Rallye did a great job taking care of my car. They take their time and do things right and I really appreciate the video they sent showing me the work getting done. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Rallye BMW responded

We're glad to know you appreciated the video update and our attention to detail at Rallye BMW! Thanks for sharing your positive experience with us!

August 24, 2023

The telephone operator was very nice when I made the appointment. the service of the dealership was good. More

by sindysz1688
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rallye BMW responded

We're glad to know that you had a positive experience with Rallye BMW. Thanks for sharing your feedback!

August 23, 2023

I was pleased with the ease in making an appointment for service. Carol provided frequent updates on the status of my vehicle. It was a pleasure to work with Carol. She is an asset to Rallye BMW. More

by dcovingtonvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Rallye BMW responded

Thanks for the feedback! We're glad to know that Carol made your service appointment at Rallye BMW a smooth process. Your kind words are much appreciated and we'll be sure to pass them along. Safe travels!

August 23, 2023

Rallye BMW's service staff are very knowledgeable, professional and they work in an efficient, prompt manner More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Rallye BMW responded

Greg, we're glad to know our service staff at Rallye BMW met your expectations with their knowledge and efficiency. Thanks for the positive feedback!

August 23, 2023

Had a great experience. Communication was amazing and service was outstanding. Came back to owning a BMW and feels like I never left. Adam Romano goes above and beyond. He’ More

by moizsayeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 23, 2023 -

Rallye BMW responded

It's great to know that Adam and the Rallye BMW team delivered such a wonderful experience! We're glad to have you back in the BMW family!

August 22, 2023

Wait times are long, though otherwise a pleasant experience. Would prefer more regular text updates. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Rallye BMW responded

Andrew, thank you for sharing your feedback. We apologize for the delay and for any lack of communication on our end. Our team will work to improve, and we hope to assist you again at Rallye BMW. Take care! Chris Blanco - Service Manager - 516-833-4862

August 22, 2023

Anthony provided excellent assistance. Highly professional, he is definitely an asset to Rallye BMW. I look forward to working with him at the next service. More

by WANDAF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Rallye BMW responded

We're so glad to know that Anthony provided excellent assistance during your visit to Rallye BMW. We appreciate the kind words and look forward to assisting you again with any future needs!

August 22, 2023

Though it too a while to do the paperwork the employees were nice and the place is very clean. More

by CAPTAINFLATASTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Rallye BMW responded

We are happy to hear from you! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely until we see you again!

August 22, 2023

Very disappointed that brake pads are out of stock and now waiting over two weeks for back-ordered pads to arrive. More

by steven.m.cherniak
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Rallye BMW responded

Steven, we're sorry to learn about the delay with your brake pads. We understand how frustrating this can be and appreciate your patience as we work on getting them back in stock at Rallye BMW. Please give me a call if there is anything I can do to assist you in the meantime. Chris Blanco - Service Manager - 516-833-4862

August 21, 2023

Excellent service and communication. Provided loaner which was a huge plus. Got me in quick and service was done just as fast. More

by Tsivas27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Rallye BMW responded

We're glad to know you appreciated our efficient service and communication at Rallye BMW. Providing a loaner is just one of the ways we aim to make your experience as convenient as possible. Thanks for sharing!

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