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Rallye BMW - Service Center

Westbury, NY

4.6
5,342 Reviews

5,342 Reviews of Rallye BMW - Service Center

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June 08, 2023

Bret is amazing! He goes above & beyond everytime I bring my vehicle in for service! I cannot thank him enough. More

by Lofrese92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Rallye BMW responded

We're pleased to hear that Bret's exceptional service exceeds your expectations every time you visit us. We will share your kind words with him and the team. We appreciate your loyalty here at Rallye BMW. Thank you for taking the time to share your experience!

June 08, 2023

Always helpful and professional. The communication is great and my service advisor was the best! More

by AYANA_SLADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Rallye BMW responded

Thank you so much for your wonderful review! Our team is always happy to help you out!

May 15, 2023

Took my two cars into the service department for the first time. Anthony Persaud greeted my wife and me, and from our very first interaction everything was smooth. We needed (4) new tires for my w More

by ggoberdhan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Rallye BMW responded

We are thrilled to hear you and your wife had such a positive first experience here at Rallye BMW in Westbury! Anthony is an excellent member of our team, and we're glad he could help with your cars. Thank you for recommending us to your friends with BMWs - please don't hesitate to come back if you ever need service again. Safe travels!

May 08, 2023

Anthony Persaud is excellent, he is knowledgeable, trustworthy, and his service is personalized and quick., the main reasons why I always entrust my car to him. More

by Teresita Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Teresita Ruiz responded

Anthony Persaud is excellent, he is knowledgeable, trustworthy, and his service is personalized and quick, the main reasons why I entrust my car to him.

May 08, 2023 -

Teresita Ruiz responded

Yes, I gave the above review

May 08, 2023 -

Rallye BMW responded

Teresita, it makes us proud to hear that Anthony went above and beyond to ensure your visit to Rallye BMW went wonderfully! Thank you for your trust!

May 08, 2023

Professional, efficient, honest, particular and all around good! They go above and beyond for their customers. More

by TAMIPANICO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service
May 08, 2023 -

Rallye BMW responded

Reviews like this totally make our day here at Rallye BMW! Thank you for your feedback!

May 05, 2023

The people working there are very pleasant, professional and courteous. The level is high and always ready when promised. More

by ROOP717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

We're delighted you've enjoyed working with our team at Rallye BMW! Thanks so much for sharing this positive feedback.

May 05, 2023

Carol Muniz is professional, accommodating and respectful or my time and vehicle. She is an asset to BMW!! More

by avifarahnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

Thank you for reviewing Carol and Rallye BMW! We truly appreciate your business!

May 05, 2023 -

Rallye BMW responded

Thank you for reviewing Carol and Rallye BMW! We truly appreciate your business!

May 05, 2023

Excellent service, great loaner car, excellent transaction, i had a small issue they made sure they resolved it A+ More

by mrmondaynightcrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

We're thrilled to hear your experience at Rallye BMW was nothing but excellent, and that our team could resolve any issues. Thank you for taking the time to share this feedback!

May 04, 2023

Dennis was amazing! !! Educated me on the service needed kept me updated throughout the time my car was there. More

by ashleymariepaul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 04, 2023 -

Rallye BMW responded

We're glad to hear your service experience with Dennis at Rallye BMW was nothing short of amazing, Ashley! It's our pleasure to provide education about the service needed and keep you updated throughout the process. Thank you for sharing and we hope to serve you again next time!

May 04, 2023

Nothing would make me come back to you. ..nothing. A week, three phone calls (non of which were ever returned), and finally showing up in person is what it took to find out your service tea More

by wgmooney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Rallye BMW responded

This feedback is very concerning to read. I sincerely apologize that your experience working with our team was not as communicative and seamless as we strive to provide. I appreciate you bringing this to my attention. If you're willing to continue this conversation, I'd like to look into this further. Please consider contacting me directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

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