Back

Rallye BMW - Service Center

Westbury, NY

4.5
5,338 Reviews

5,338 Reviews of Rallye BMW - Service Center

Sort by
April 12, 2023

Pay premium price for service shouldn’t have to go find service manager to see if car is ready. He gives you a number to text and then ignores them. More

by donapratesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Rallye BMW responded

Our goal is to deliver communicative, seamless assistance, and I sincerely apologize if we missed the mark. I'd appreciate the opportunity to learn more about your experience and address these concerns. Please consider contacting me directly if you're interested in discussing this further. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 12, 2023

Always a consistently positive experience. You do not realize until you have gone elsewhere. The cars are the 2nd best thing about RallyeBMW More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Apr 19, 2023 -

Rallye BMW responded

We are so grateful to have you as a loyal client of Rallye BMW! Thank you for sharing this kind feedback with the team.

April 12, 2023

It has been a pleasure working with everyone at Rallye BMW. I actually think I will replace my M B with another BMW because of the dealership !/ More

by DONRODGERS17
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Apr 18, 2023 -

DONRODGERS17 responded

The one star rating was an accident on my part ! Everyone we have come in contact with, and especially Mika Rose has been fantastic and all deserve the FIVE STARS ! ( or more ) Also I was aided by Matthew Carlson whom I met while having a hot chocolate, and he showed me around, and could not have been nicer ! Don Rodgers

Apr 18, 2023 -

Rallye BMW responded

Thanks so much for updating your review of Rallye BMW to five stars! We are thrilled that Mika and Matthew were such a pleasure to work with. We are proud to have you as a valued customer, Don. See you next time!

April 12, 2023

Dealership overall is excellent. Darren Thomsen in sales is outstanding and has treated me with rent utmost respect since day one. Admin team is great. When you call and need assista More

by PAYNE.SHEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Thomsen
Apr 19, 2023 -

Rallye BMW responded

Sheena, thank you for the review! We are so glad to hear that Darren and Frank delivered such a successful service experience. Drive safely, and we hope to see you back again at Rallye BMW!

April 11, 2023

My service experience with them has been outstanding. Work was done promptly and a loaner car provided. Would consider another BMW if only to keep working with their service department. More

by asoberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Deljanin-service. A pleasure to work with.
Apr 18, 2023 -

Rallye BMW responded

Thank you for taking the time to share your compliments for the Rallye BMW service team! We love to see when our customers are happy. We are wondering if this 1-star review was left by accident and would appreciate the chance to speak with you to help clear things up. If you are willing, please feel free to reach out. Best, Chris Blanco - Service Manager - 516-833-4862

April 11, 2023

Service is professional and courteous. I am always able to get a convenient appointment and the waiting area is impeccable More

by SQWAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Apr 19, 2023 -

Rallye BMW responded

Thank you for this awesome 5-star review of Rallye BMW! Come by anytime you need!

April 11, 2023

Everyone we came in contact with. including our salesperson and the general manager, were as nice as they could be. ( yes hard to believe, but true ) More

by DONRODGERS17
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Rallye BMW responded

Thank you for taking the time to compliment the Sales team as well as the General Manager! We appreciate it when our customers are pleased with us! We are wondering if this 1-star rating was left by accident and would appreciate the opportunity to help if there are any concerns. If you are willing, please reach out Thank you! Danielle Dewling - General Sales Manager 516-833-4850

April 10, 2023

Shane is the. Best service representative I have ever experienced at bmw .he is patient and very professional. There is no comparison to anyone I have had contact More

by EDRUYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Apr 19, 2023 -

Rallye BMW responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Shane and the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

April 10, 2023

Quick and easy! Impeccable service that was completely seamless and professional, I appreciate being updated and everyone taking the best care! More

by KHAUGHNEY831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

April 10, 2023

Excellent! !! Great experience with Rallye!! Awesome Team Service and Sales. I'm in love with my I4. More

by Jovana340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Apr 19, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate your business and hope to see you back again at Rallye BMW. Safe travels!

...
163
...