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Rallye BMW - Service Center

Westbury, NY

4.5
5,322 Reviews

5,322 Reviews of Rallye BMW - Service Center

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December 02, 2022

My first time experience at Rally BMW was amazing! The staff was polite and on point with my expectations! The service was fixed right the first time and I look forward to having my BMW serviced there More

by MRJMELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rallye BMW responded

This review means a lot to us! Thank you for choosing Rallye BMW and for sharing your thoughtful feedback about our team. We hope to see you again!

December 02, 2022

Adam Romano always does a great job in caring for his customers an making sure my car gets the appropriate service when needed. More

by DUKELAX73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 02, 2022 -

Rallye BMW responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Rallye BMW with your vehicle's care! We’re happy to hear that Adam has been able to demonstrate our commitment to great service. Safe travels and we hope to see you again down the road!

December 01, 2022

I WANT TO SPEND MY VACATION AT LIST A WEEKEND. THE PLACE IS FABIOLOUS.OKEY More

by SILVANOMELONI333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 02, 2022 -

Rallye BMW responded

Thanks for the great review and kind words about us here at Rallye BMW!

Dec 03, 2022 -

SILVANOMELONI333 responded

YOU ARE VERY WELCOME.

December 01, 2022

Service is always excellent. Fast in and out. Nicely greeted as I pull in. And I’m taken care of very courteously. More

by Hdorrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 01, 2022 -

Rallye BMW responded

We are delighted to receive your feedback. Thank you for your confidence in Rallye BMW, and for your business. We are thankful to have you as a customer!

November 30, 2022

I was sold a wheel alignment without tires being tested with a tread depth gauge. More

by JLARSON.2538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Rallye BMW responded

I am sorry to see the low rating. We want the most for our guests, and I would be happy to speak with you directly so I can better address this feedback and see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Chris Blanco - Service Manager - 516-833-4862

Dec 02, 2022 -

JLARSON.2538 responded

My buying and leasing BMW’s from Rallye has always been in spite of the service department. My wife loathes bringing a car for service. Rallye treats women as marks trying to sell unnecessary work. Rallye’s fuel injector cleaning scam goes way back. I get it. It’s a grift. I should have been more careful and told the service advisor to jump off a bridge.

November 30, 2022

It was an extremely easy process, everyone was very friendly and helpful, we buy all our cars there. More

by ASTIGLIANESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Rallye BMW responded

Thank you for this great review! It is great to hear that our team was helpful and friendly. We are grateful for your loyal trust in Rallye BMW!

November 30, 2022

My BMW experience has been awesome. Rallye Service is the best. I come in at my appointment, they are ready for me, loaner is all set. Out in 5 minutes. Was contacted by my advisor More

by tmacibs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Rallye BMW responded

Woohoo! It makes us proud to hear that you receive the best service from Rallye BMW. Thank you for trusting us to get the job done right. Until next time, safe driving!

November 30, 2022

Service was excellent! Marcus the representative was knowledgeable and really explained what he was going to do and how long it will take. This helped me plan my day better More

by SALINERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Dec 01, 2022 -

Rallye BMW responded

Thank you for the great review! We appreciate the kind words about Marcus and hope to see you back again at Rallye BMW. Safe travels!

November 29, 2022

Best part was the service advisor I worked with during the visit Frank Trotta was awesome More

by jeff@synergysls.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Rallye BMW responded

Thank you for the 5-star review of Rallye BMW, Jeff! We are thrilled to hear that you had a great experience with Frank. He will appreciate the shoutout!

November 29, 2022

Always a pleasure to deal with service at Rallye motors. Makes the experience of owning a BMW quite special as its not just about the car itself but the support after the purchase More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Nov 29, 2022 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! We truly appreciate your feedback and look forward to seeing you again next time!

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