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Rallye BMW - Service Center

Westbury, NY

4.5
5,330 Reviews
Call Service Center (516) 226-7651

5,330 Reviews of Rallye BMW - Service Center

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December 02, 2021

The welcome, the manner I was greeted and the way I received my car. I am very pleased to have it serviced there More

by TRINIYOUNG891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Dec 02, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

December 02, 2021

Rallye makes car ownership the ultimate experience. The service department takes care of my car in a timely fashion and keeps me informed every step of the way. More

by William Kayen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Rallye BMW responded

William, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 01, 2021

The service at Rallye BMW is always top notch. Very transparent and thorough service…thanks! More

by Emoreano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
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Dec 01, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

November 30, 2021

Agree with the first rate service comments from these other folks. This BMW service center is just amazing, friendly staff, thorough work, and fast!! More

by JKTSANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

November 30, 2021

Rally’s bmw is my go to for buying and service of my cars. It is a best in class operation More

by JLLAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Report | Print
Nov 30, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear Adam and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2021

Exceptional Service !On My recent service visit to Exceptional Service ! On My recent service visit to Rallye BMW my service advisor Cosmo Laurino and service manager Chris Blanco worked diligently to More

by 3MANCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Rallye BMW responded

Frank, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Chris or Cosmo know if we can be of further assistance.

November 30, 2021

It was not until I arrived at the dealership then I was told that my warranty expired. After my car was serviced then I discovered damages to the paint on my car in which the individual or individuals cove More

by SERAPIO.STACYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Rallye BMW responded

StacyAnn, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

November 29, 2021

first rate service! Rallye makes the service experience as easy as one two three! thank you More

by JSHER2004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

November 29, 2021

They keep my car for long time for small matter once the car ready they call me and told me pick up ur car same day other we will charge u storage l Have to send my friend to pick up my car they did not ev More

by IRFAN-M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Reardon
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Dec 16, 2021 -

Rallye BMW responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 28, 2021

Amazing! The best people they really care and make my experience worry free! I recommend this business all the time. More

by Elizafeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, Adam Romano, Emily Reardon
Report | Print
Nov 28, 2021 -

Rallye BMW responded

Eliza, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

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