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Rallye BMW - Service Center

Westbury, NY

4.5
5,413 Reviews
Call Service Center (516) 226-7651

5,413 Reviews of Rallye BMW - Service Center

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October 07, 2021

I travel quite a distance to Raylle. It’s very comfortable when waiting and they do great work! More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 06, 2021

Great facilities, staff very helpful, clean loaner vehicle. Very please with the service. All issues resolved and the car washed shiny More

by KenW1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Rallye BMW responded

Ken, Thanks for sharing your thoughts about your experience working Carol and our team here at Rallye BMW. We appreciate your business and hope to see you again soon!

October 06, 2021

Very cordial and efficient service. Roughly twenty minutes since my arrival and the time I was in my loaner. Service completed as promised. More

by Sev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
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Oct 06, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again!

October 06, 2021

Loaner provided in a timely fashionPrompt intake upon Loaner provided in a timely fashion Prompt intake upon arrival. Courteous staff Cleaned car returned when specified More

by DOCRADMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano, Chy Wiggan
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Oct 07, 2021 -

Rallye BMW responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

October 04, 2021

Service is always easy at Rallye BMW - quickdrop off, loaner and pick up. Thank you! More

by ANDREW_GOODSTADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
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Oct 04, 2021 -

Rallye BMW responded

Thank you so much, Andrew, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

October 01, 2021

My 430i has been in the service center 4 times for the same issues with back up camera. It's been out of service for over 30 days. More

by foxmed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chy Wiggan
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Oct 18, 2021 -

Rallye BMW responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention; we will investigate this matter and hope that we can turn the situation around for you.

October 01, 2021

Chris blanco, My service advisor Emily were very thorough and helpful as always. Rallye BMW the best service BMW dealer on Long Island! More

by JTESORIERO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis a service advisor always nice , Emily Reardon
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Oct 03, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and Emily met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2021

I was greeted 30 seconds after I arrived by Emily. She handled everything great and I was out in 2 hours. Exactly what I was told. Very good service. More

by ROBERT.T.MATTHEWS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian Jackson
Carlos Nieto
Other Employees : Emily Reardon
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Oct 03, 2021 -

Rallye BMW responded

Thank you! We appreciate your business, Robert, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

September 30, 2021

rallye service is the best,they are about an hour from rallye service is the best, they are about an hour from my house but i don't mind the travel it's worth it. More

by specap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 30, 2021

Nice new dealership, comfortable waiting area, loaner car available if needed, great customer service advisor. More

by PK4BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Alami
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Oct 03, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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