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Rallye BMW - Service Center

Westbury, NY

4.6
5,341 Reviews

5,341 Reviews of Rallye BMW - Service Center

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August 15, 2021

As I drove my car into the service center, the representatives started the check-in process smoothly, then Chris nicely listened to all the issues I was having with the car, and kept me updated o More

by yogimp32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

August 12, 2021

I like the team at Rallye. The rating is based on the fact that when I picked up my car a warning light was on. More

by TODD5611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 12, 2021 -

Rallye BMW responded

We appreciate your business here at Rallye BMW, Todd. We're sorry to hear that a warning light was on in your vehicle after pickup. If you'd like to discuss things further, please reach out to us at your convenience.

August 12, 2021

Great service as always! Carol Muniz is the best! I highly recommend Rallye BMW for all of your BMW needs. The team is top notch. More

by FJACOBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

August 12, 2021

The service is on point and runs like clock work!! I would highly recommend this service center! You are in and out! The most convenient thing is they always have loaners. More

by silaasa75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2021

Excellent service from start to finish. Loaner car was great. Good communication and the repair was handled in a timely manner. I would recommend them. More

by RVOLPE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 12, 2021

Quick, convenient, and excellent service . Dealership is clean, great attention to customers. Vehicles are handled with care and returned cleaned and sanitized. Been with this dealership for multiple years More

by gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dennis dejainin
Aug 12, 2021 -

Rallye BMW responded

Thank you so much for taking the time to leave us this fabulous five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to having you as one of our valued customers for years to come.

August 11, 2021

It is absolutely a pleasure working with Carol Carl-Muniz. Carol is knowledgeable, professional and gives sound advice on the work that needs to be done. More

by BKHONDKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

August 11, 2021

Excellent! Very organized and friendly. Explained service thoroughly and seemed truly concerned with my questions. Would highly recommend to anyone looking for a BMW dealership! More

by kbraster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Aug 11, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

August 10, 2021

friendly service center staff easy talk tobrett friendly service center staff easy talk to brett contacted me a few times during the day- glad to be in contact with facility will return again More

by GUMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Rallye BMW responded

It's great to hear that Brett was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

August 10, 2021

Very nice service, loaner was available as expected and service was completed in a quick manner. Location was taking covid seriously as all staff wearing masks, felt safe bringing car here. More

by FRANTZ.BREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with Cosmo and our team. We're glad to hear we delivered such a great experience!

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