Back

Rallye BMW - Service Center

Westbury, NY

4.5
5,338 Reviews

5,338 Reviews of Rallye BMW - Service Center

Sort by
August 09, 2021

Service has been on the decline since new rules were implemented. Not happy. I have been a long standing customer with several leases - not sure if I will return at the end of my lease. Bring back the p More

by SAHVI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Rallye BMW responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please let us know the best way to contact you and we will reach out. We truly appreciate your loyal business.

August 09, 2021

Great service. Hassle free and was kept informed of what was being done. Will bring the car back for future service. Staff was great to work with. More

by addison.Tso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 09, 2021 -

Rallye BMW responded

Thanks for your review, Addison! We appreciate your business and our team looks forward to serving you again soon!

August 08, 2021

Chy Wiggan provided exceptional service. He kept us informed all along the way. The work was handled smoothly and efficiently. We were very satisfied with our experience with Rallye More

by ROB@METRO-EMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Aug 09, 2021 -

Rallye BMW responded

Rob, thank you for the kind words for Chy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2021

Carol was very friendly and prompt with the questions I had in regards to the service/repair work on my vehicle. The courtesy vehicle was clean and sanitized. More

by CHU.TIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear that Carol and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2021

Professional and respectful of my time. Quality service. Good space to wait. Good atmosphere and place to charge electronic devices and read or work. Great support. More

by IVANHOE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Rallye BMW responded

Thank you so much for your excellent review, Ivan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

August 05, 2021

Chris Blanco is the epitome of a service manager. I brought my BMW in for a recall campaign and a small nuance. Chris had made sure it was completely seamless, from the appointment to the loaner. He ma More

by "alachrisious"
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

August 05, 2021

Efficient Also appreciated health care provider Efficient Also appreciated health care provider discount Was kept up to date on work being performed Loaner car was ready Mr Hines service More

by PETRODDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

August 05, 2021

The service was great . They had many people to help when i drove up and was out of there in fifteen minutes. The service was performed that i brought it in for. My loaner was clean and ready More

by joe@domesticacservice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye BMW responded

Thank you, Joe, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2021

Excellent service department, they always pay attention to detail. Great people… You can easily see just by the way the staff carries themselves how RALLEY sets the bar much higher. I wouldn’t go anywhere More

by EARSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2021

Prompt courteous service, my service advisor maintained communication with me to keep me appraised on the status of my vehicle. My loaner car was clean. More

by RLIPTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 04, 2021 -

Rallye BMW responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business here at Rallye BMW. Please let us know if we can be of any further assistance.

...
251
...