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Rallye BMW - Service Center

Westbury, NY

4.6
5,337 Reviews

5,337 Reviews of Rallye BMW - Service Center

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July 14, 2021

Awesome staff always professional and on point, I always deal with Dennis exceptional service. I have been there a few times, service was done in a timely manner. More

by ZAIB755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 14, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2021

i gave the service tech the issues with my car. then had to wait over night for pick up. when i picked up the car none of my issues were repaired More

by SERLICHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Rallye BMW responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 12, 2021

The dealership has been very accommodating and always provides 1st class service. When I needed a loaner car they dropped one off at my house. More

by sbromberg63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2021

Rallye BMW - always stellar. I was told before scheduling how long it would take for the required service. There are many areas to wait, none crowded, all comfortable. They texted with me throughout the enti More

by RallyeRocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Jul 12, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2021

They get the job right all the time no problem or worries stress free friendly staff great customer service would only come to rally Bmw More

by Nisan Mierov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orly
Jul 12, 2021 -

Rallye BMW responded

It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

July 08, 2021

Staff was friendly and knowledgeable. All the work was as expected. Emily helped to get more information about lease returns. Only negative was my car was not washed and interior was not vacuumed, which is More

by michael.c.chien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Jul 09, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Rallye BMW, Michael.

July 08, 2021

Excellent job, excellent job, excellent job, excellent job, excellent job, excellent job, excellent job , excellent job , excellent job , excellent job , excellent job , excellent job done More

by ofclouds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Bret was able to provide you "excellent job" based on your recent experience with us. We hope to see you again!

July 08, 2021

Easy to get appointments,good location,service manager was answering every question I had! Technician did a good job,in a timely manner!great service,I recommend it to everyone! More

by BALI0111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Rallye BMW responded

We appreciate your business and Cosmo and our team looks forward to serving you again soon!

July 07, 2021

Brett and the Service Team just continue to be consistent and effective with making sure all appointments go smoothly with comfort and confidence. Always a pleasure and never any anxiety when know I need to More

by dlobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pasquale Madia, Jose (In the Drive)
Jul 07, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Brett and the rest of our service team here at Rallye BMW. We appreciate your business and hope to see you again soon!

July 06, 2021

Amazing service. Great communication. Clean work and the loaner was very convenient. I’m glad this service location is my local one. I would recommend this location to my friends and family. This is a big i More

by VIMAL KUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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