Back

Rallye BMW - Service Center

Westbury, NY

4.5
5,301 Reviews

5,301 Reviews of Rallye BMW - Service Center

Sort by
June 24, 2020

Amazing customer service, especially from David O Neil. He never fails to Make sure everything is correct and always shows love when it comes to pricing or on what’s needed. Really appreciate my service a More

by gt4tek
Recommend Dealer
Yes
Employees Worked With
David O Neil
June 21, 2020

Reliable Very professional service department team! Especially Brandon Tibbals, made my experience very comfortable and positive! Even At this COVID 19 time More

by NAMYPYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Rallye BMW responded

We are happy to know that during these uncertain times, we were still able to help make you feel comfortable and safe during your recent visit. We thank you for your positive feedback and we look forward to seeing you again in the future!

June 18, 2020

Wonderful Experience I had a great experience with Rallye. James my representative kept me informed of my work being done and provided me with a loaner car which was very More

by BRC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Jun 18, 2020 -

Rallye BMW responded

Thank you for your positive feedback, we are glad to know James was informative throughout your recent experience.

June 18, 2020

Service Review Excellent service center. Facility is clean, staff is courteous and professional. Chy is great. The only complaint I have--and it has occurred twice i More

by MIKE.SIMON
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jun 19, 2020 -

Rallye BMW responded

Thank you for taking the time to provide us with your positive feedback, we are happy to hear your thoughts on our dealership and we apologize for the wait you have encountered while picking up your vehicle!

June 18, 2020

Their service department is second to none the service manager Chris Blanco is amazing I’ve been a customer for over 20 years so I think that says it all More

by LBROWN627
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2020 -

Rallye BMW responded

We appreciate your loyalty to Rallye and excellent feedback on your experience with us!

June 17, 2020

Exemplary Excellent service and follow ups. We can feel the professionalism from the initial telephone conversation itself, and we can see the enthusiasm in eve More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Rallye BMW responded

Thank you for taking the time to provide us with your excellent feedback about your recent experience!

June 17, 2020

Great customer service, parts department service department they are very friendly and professional Won’t hesitate to go back to this dealer and will recommend to anyone Thanks Rallye for your h More

by AESCARRIA19
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Rallye BMW responded

Thank you for the great feedback on your recent service experience!

June 17, 2020

The Best Everybody and everything there is great. My only complaint, is that they make you write at least 25 words when what I wrote in 6 words said it all. More

by DONCO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pasqual Service , Joe & Manny in Parts
Jun 18, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback!

June 17, 2020

Great Service The Rallye team went above and beyond to create a great experience in a very challenging time. They made sure that all sanitary protocols were followe More

by Fredgang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Jun 17, 2020 -

Rallye BMW responded

Thank you for providing us with your feedback, we are glad your experience was a great one even during these difficult times.

June 17, 2020

Wonderful service I came in for an oil change during the COVID19 quarantine. I was taken immediately and I waited less than an hour. Amazing service! I'll be back More

by irosen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who helped me. Everyone I dealt with was terrific
Jun 17, 2020 -

Rallye BMW responded

We are happy to hear your recent service was done in a timely manner, and we thank you for providing us with your positive feedback!

...
306
...