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Rallye BMW - Service Center

Westbury, NY

4.5
5,477 Reviews

5,477 Reviews of Rallye BMW - Service Center

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August 20, 2020

Great service from beginning to end! I did not feel rushed to return the loner car and the garage was covid friendly. Thank you so much! More

by RobKristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chae, Chy Wiggan
Aug 20, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback on your recent service visit.

August 20, 2020

Brett was great!!! Great communication and he even called days after I picked up my vehicle just to check in! I’ll be bringing my vehicle to Rallye only going forward. More

by eleni.botos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback, we are happy to know Brett was great to work with!

August 19, 2020

We always receive first rate service at Rallye. Our Service Rep Carol is tops. She is always there for our family. A great asset for Rally Motors. More

by PAULR0818
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback on your recent service experience!

August 19, 2020

Great service, great members. All around good atmosphere. Very helpful service advisor, Frank Trotta- keep up the good work! Car was ready when promised, nice and clean as always. Thank you. More

by MASTERDXBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Rallye BMW responded

Thank you for taking the time to provide us with your positive feedback on your recent experience!

August 19, 2020

When I went for service, I got great reception. The service manager heard my full story very patiently. I was happy with the service. And I was allowed to keep the loaner car overnight. More

by NISCHALGEE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Muniz
Aug 19, 2020 -

Rallye BMW responded

We are happy to know you had a great service visit and we appreciate the positive feedback!

August 18, 2020

Great experience as always. Carol Clark Muniz was very professional and personable. Glad to continue utilizing Rallye Westbury for servicing my car in the future. More

by JMHCASTONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback!

August 15, 2020

Great service department would recommend everyone with a BMW to take their car there for service. Staff was great. Brandon was very professional and courteous. More

by Tcorker2801
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback on your recent service experience with us!

August 13, 2020

Service done in a timely manner.Clean Service done in a timely manner. Clean environment. Friendly and efficient staff. Overall Excellent service. Thank you for all that you guys do, it More

by PUJAPATHAK3
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Aug 14, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback.

August 13, 2020

The team is always willing to help is very professional. I always feel like I’m in great hands when I drop my car off. I also don’t feel like I’m getting ripped off ever! More

by oreo1438
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Aug 13, 2020 -

Rallye BMW responded

Thank you for providing us with your positive feedback.

August 13, 2020

very disappointed sorry that i switched to BMW from mercedes not happy or impressed at all with the service i received and lack of follow up really surprised me, con More

by JOD1158
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, Raymond Costello, John Botti
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