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Rallye BMW - Service Center

Westbury, NY

4.5
5,322 Reviews

5,322 Reviews of Rallye BMW - Service Center

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March 17, 2020

Hassle Free! Getting my loaner was no hassle. Got text updates throughout the whole repair. Got my vehicle back up and running within 48 hours. Will come back! More

by carissamariela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 18, 2020 -

Rallye BMW responded

Thank you for your feedback. We value your time and are glad we were able to get you your vehicle back as soon as possible. We look forward to seeing you again in the future!

March 16, 2020

Great. Working through my advisor, my experience was excellent - friendly, professional, reliable and trustworthy. I receive updates on my repair and service More

by ARAJGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 17, 2020 -

Rallye BMW responded

Thank you for the positive feedback! We are pleased to know your experience with us is always friendly and professional. We look forward to seeing you again in the future!

March 16, 2020

Worked with Adam Romano - he makes a service visit a pleasure - he is always helpful and gets the job done quickly and efficiently - will only use him when I have a service issue More

by MADELMA1
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 17, 2020 -

Rallye BMW responded

Thank you for your feedback on your recent service visit. We are happy to hear that Adam was able to assist you with all your vehicle maintenance needs.

March 15, 2020

Awesome Service We lease 3 vehicles from Rally and have been customers of Rally for more than 10 years. My daughter took our i3 for service and Brandon Tibbles was t More

by FJACOBCHERIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Rallye BMW responded

Thank you for taking the time to leave this wonderful review. We are grateful for your loyalty and happy to know Brandon is always going above and beyond for you and your family!

March 15, 2020

Been to many dealerships in the metropolitan area over my many years. The staff from the receptionist to the sales team to the service personnel are 2nd to none. They know what you need before you ask. Have More

by MKOWGIOS
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Raymond Costello
Mar 16, 2020 -

Rallye BMW responded

Thank you for your wonderful review. We are grateful for your loyalty and are happy to know your experience is always a pleasure!

March 15, 2020

Service department is above and beyond. I’m always pleased they do a great job and always respect that my time is valuable and they always make me feel welcome. More

by MISSY908
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blanco, David O’Neill, James DelVecchio, Adam Romano, Terence Palmer, Emily Reardon
Mar 16, 2020 -

Rallye BMW responded

Thank you for your wonderful review. We are happy to know our service department is always welcoming and helpful.

March 15, 2020

Good Service Had an unexpected nail in tire. I drove to service center, was provided a good estimate and timely service. Very friendly and professional staff. High More

by robert.abdullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 16, 2020 -

Rallye BMW responded

Thank you for your 5-star review. We are happy to hear about your service experience.

March 14, 2020

I was not happy with my service advisor she was very condescending. I will not return to Rallye BMW nor will I recommend family or friends More

by TIKAGEE
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Rallye BMW responded

I apologize for the situation you may have encountered during your recent service visit. Here at Rallye customer service is our #1 priority and I would like to make sure this is handled the proper way. Please give me a call at your earliest convenience to discuss. Thank you Christopher Blanco Service Manager Direct 516-833-4862

March 12, 2020

Ralley BMW delivers! Very professional!! Excellent service! Positive and friendly attitude from the entire staff, most of all I sincerely appreciate my go to people Chris Blanco, David O’ Neil and Mat More

by YOYO1CHERMAN
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Mar 12, 2020 -

Rallye BMW responded

Thank you for sharing your five-star review! We are very happy to hear that you had an excellent service visit with us and that our entire team was positive and friendly. We are looking forward to seeing you back again in the future!

March 12, 2020

More than I asked for Rallye BMW was efficient, professional, courteous. All the small concerns was addressed, and a problem I was not even aware of was brought to my atte More

by PAIKSTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Rallye BMW responded

Thank you for taking the time to share your five-star feedback with us! We are very happy to hear that our team was efficient, professional, and courteous and that our team address all of your concerns. We hope to see you back again soon!

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