Rallye BMW - Service Center

customer review My rating of excellence is primarily due to the extraordinary experprise and cordiality of Chy Wiggan. To have a service repreentaive you can trust My rating of excellence is primarily due to the extraordinary experprise and cordiality of Chy Wiggan. To have a service repreentaive you can trust is most appreciated. More

SImply Excellent Care and Genuince Concern for it’s Customer I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rall I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rallye BMW takes the pain out of those particular issues. My time at Rallye BMW has restored my faith in car dealerships (t least this one), including their sales force which truly allows me to enjoy one of America’s dreams to own a car, even a luxury automobile. As for sales, I’ve NEVER been pressured in any way, and have had my sales representative alway go out of his way to make sure I receive all discounts and appropriate features in my purchase. In other words, at times I’ve been talked out of an option as my representative understood me and know it wouldn’t make sense to spend.unncessary money. Zero pressure sales is rare in any manufaturer’s sales shops. As for Service, Rallye sincerely goes out of their way to make make sure their customers a completely satisfied whether you own a 3-series or 7-Series. I can say this as I send time with all members of the Rallye BMW team from sales, service and the Valet team. They truly all care. When I think of maybe switching car brands to to shake thinks up after so many years, I just can’t because that would mean leaving Rallye BMW. More

Always a pleasant time Rallye BMW service is unmatched. Simple the best of the best. Larry Kim, my salesman didn’t waste any of my time and answered all my questions. Frank Rallye BMW service is unmatched. Simple the best of the best. Larry Kim, my salesman didn’t waste any of my time and answered all my questions. Frank Trotta, my service advisor, is always on top of the game explaining what’s going to be done on my car. More

Very professional and easy process Great service and it was done it a decent amount of time. I look Forward to dealing with Ralley in the future. They were very helpful Great service and it was done it a decent amount of time. I look Forward to dealing with Ralley in the future. They were very helpful More

Excellent customer service Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was gre Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was greeted by Bret- who walked me through the whole process. He was very informative, polite and friendly. I also had the opportunity to meet and chat about my problem with a Mike Koslow- who was also very knowlegable and helpful and great to speak with. Thank you again More

Rallye BMW Service and staff was perfect! Facility is very impressive and easy to travel to off of the Long Island Expressway or Northern State Parkway. Highly r Service and staff was perfect! Facility is very impressive and easy to travel to off of the Long Island Expressway or Northern State Parkway. Highly recommend! More

Fantastic with 2 side orders of Awesome!!!! Chy Wiggins is a perfect example of what BMW stands for the ultimate driving machine!!! David in the parts department very informative, everyone showe Chy Wiggins is a perfect example of what BMW stands for the ultimate driving machine!!! David in the parts department very informative, everyone showed, I would say the highest level of professionalism. More

Not welcoming I didn’t feel like the welcoming feeling you get when service was to be done especially as a first time at this dealership I will seek elsewhere. I didn’t feel like the welcoming feeling you get when service was to be done especially as a first time at this dealership I will seek elsewhere. More

Service Rallye is a fantastic dealership!. Their service is second to none. As soon as you pull in a service specialist is there to open your door and take yo Rallye is a fantastic dealership!. Their service is second to none. As soon as you pull in a service specialist is there to open your door and take your car and put you in a loaner. Your out the door in no time. The same service occurs when you return to pick up your car which is cleaned and ready for you to drive out... More

Cris Blanco is terrific It was just a painless experience. Everything went very smoothly and the work was excellent.Giving a loaner car is a big plus and all the people try t It was just a painless experience. Everything went very smoothly and the work was excellent.Giving a loaner car is a big plus and all the people try to help.. More