Rallye BMW - Service Center

Rallye BMW My experience at this dealership was really great they were very helpful with all my concerns . They repaired my vehicle to better than my expectati My experience at this dealership was really great they were very helpful with all my concerns . They repaired my vehicle to better than my expectations I would not bring my car to any other place More

Fuel Pump Issue After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much notice. I appreciated that the issue was finally identified, fixed and the team was focus on addressing my concerns and giving me a safe car to drive. More

They made me tow my own car out of their dealership! I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tel I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tells me they can't fix my car because I have "aftermarket" parts on my car. And here is what they listed as aftermarket, 1. The BMW M Performance Differential, which is made by BMW! 2. Wider tires and wheels, my wheels are BMW 437M wheels, again made by BMW! 3. I had an aftermarket magnetic drain pug on the Differential, but what harm does that do? 4. I have Bushing INSERTS, not Bushing but just the INSERTS! So because I have the aftermarket drain plug and Bushing INSERT, they would not touch my car and asked me to come and get my car out of their dealership. Are these real techs that works in the service department or do they just real everything off a book? I had to pay a tow truck now $400 to tow my own car out of the dealer, mind you my car is still under Warranty and I just brought it as a CPO 4 months ago! This dealership is so disappointing, they will refuse service for the littlest things, you cant put ANYTHING non BMW on the car or else they will tell you to leave, whether your car drives or not, Rallye BMW should be ashamed of how they treated me. I will never bring my car here ever again and I will report this incident to BMW NA. I took my car to another dealership and they took me in with open arms and fixed my problem and I was back on the road, but RALLYE BMW kicks me out and would touch my car, they treated me like I was not a value customer because they get so many cars in they don't care if they miss one. shame on you Rallye! More

service dept I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. More

BMW Rallye experience Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Was given my choice of a loaner which was very nice. More

Excellent service I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick wi I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick with returning my car after a minor incident. I would highly recommend Rally bmw to all. More

Excellent Service From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Egger From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Eggert provided me with updates on expected time the work was expected to be completed. More

They did not have a clue as to what was causing the problem. Traffic info gave a status reading at a location I.had never been to or was close to. Three trips to dealer could not solve issue. Traffic info gave a status reading at a location I.had never been to or was close to. Three trips to dealer could not solve issue. More

Never disappoints At Rallye everyone is professional. They try their best to address your every concern and always keep you updated on the progress of your service. I w At Rallye everyone is professional. They try their best to address your every concern and always keep you updated on the progress of your service. I will not take my car anywhere else. More

GREAT SERVICE very happy with it our service. Would recommend to anyone with a BMW. Chy always does a great job. Thank you so much. SERVICE very happy with it our service. Would recommend to anyone with a BMW. Chy always does a great job. Thank you so much. More