Rallye BMW - Service Center

Always excellent experience! When we need to visit Rallye service, employees are always friendly, courteous and professional. Chris Blanco always available to assist, in a profes When we need to visit Rallye service, employees are always friendly, courteous and professional. Chris Blanco always available to assist, in a professional, timely manner! More

Easy Service Had to visit For service on my BMW. My service advisor was Adam. Very nice and knowledgeable person. He was a great a help. Will definitely use Ra Had to visit For service on my BMW. My service advisor was Adam. Very nice and knowledgeable person. He was a great a help. Will definitely use Ralley BMW. More

BMW Inspection & Washer fluid leak All went well with my service the car was cleaned and prepared as expected. I was contacted upon completion an was provided a loaner over night as a p All went well with my service the car was cleaned and prepared as expected. I was contacted upon completion an was provided a loaner over night as a part needed to be ordered. More

Good communication, friendly service, extremely high costs. Clean and helpful sales folks, quick experience in communication and clean loaner car. Brandon was great to work with. Prices were extremely high, Clean and helpful sales folks, quick experience in communication and clean loaner car. Brandon was great to work with. Prices were extremely high, maybe the case with all bmw centers, real discouraging for owning a bmw beyond the first few years. More

Setvixe I had just purchased a set of tires for my M4 and while driving around town got a HUGE metal piece jammed in my tire. Last minute and with minutes le I had just purchased a set of tires for my M4 and while driving around town got a HUGE metal piece jammed in my tire. Last minute and with minutes left until they close, they took me and replaced my tire. After a few back and forth’s, they made the situation even better with an unexpected service and a few other bits... I’m a customer of the NYC “store” but will now transfer my business to Ralley! Bravo team!!! More

Friendly and professional. Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasan Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasant to wait. The entire dealership is very nice. More

never once dissapointed This is my 3rd BMW from Rallye and there has never been a problem with any of my cars prior, this time there was a brake issue on this one .... which This is my 3rd BMW from Rallye and there has never been a problem with any of my cars prior, this time there was a brake issue on this one .... which became a non issue within one day and the excellent attention they gave my concerns and the performance of my car. Gianni Marini was my service adviser and he could not be more on top of the car and informed me of every step of what was transpiring throughout the 2 days in was in for repair. The service team wasn't completely happy with the way the first attempt to solve the problem was, so they resurfaced all the rotors, all new brake pads.. car drives like the first day I purchased it a year ago. I have dealt with another BMW dealership out east and there is no comparison to the attention to detail and the professionalism that you experience at Rallye . I live 60 miles away from Rallye, pass 2 BMW dealerships on my way there and still will only deal with Darren Thompson in sales and the Rallye service dept. Once again extremely happy with this dealership .. Thank you all. More

service:airbag recall great customer service! very efficient...the dealership has it all figured out. the whole experience was very easy...from scheduling, to pick-up. i great customer service! very efficient...the dealership has it all figured out. the whole experience was very easy...from scheduling, to pick-up. i am so please with rallye. More

Service Excellent service the staff was polite and gorgeousStaff is a polite though very cautious and it took care of me on the spot very little weight Excellent service the staff was polite and gorgeousStaff is a polite though very cautious and it took care of me on the spot very little weight More

Just My Opinion Gianni in service was great and Joe Florio in Parts was amazing. They work well together and communication was seamless. Extremely happy with the over Gianni in service was great and Joe Florio in Parts was amazing. They work well together and communication was seamless. Extremely happy with the overall experience. -Frank More