Rallye BMW - Service Center

excellent sales associate Sales was a good experience but as for the service center, that another thing. Apparently the squeaking brakes on my 2016 M235i is a common problem Sales was a good experience but as for the service center, that another thing. Apparently the squeaking brakes on my 2016 M235i is a common problem and can't be rectified. More

Warranty service Overall Ralleye service is good. The problem I had on this visit is related to my dysfunctional vehicle, however, middle management is unwilling to r Overall Ralleye service is good. The problem I had on this visit is related to my dysfunctional vehicle, however, middle management is unwilling to reveal their internal decisions to the customer. David ONeill is a great service representative who I have known for at least 25 years as a Ralleye customer, but on this problem, his hand were tied. I am unhappy with the results this time. More

Air bag recall Brought my x5 in for recalls. Very fast & efficient service . Loaner car was provided very professional & friendly employees, they even washed my car Brought my x5 in for recalls. Very fast & efficient service . Loaner car was provided very professional & friendly employees, they even washed my car for me More

My Experience with Rallye I have been to Rallye for both of my BMWs I was so satisfied with the cleanness of this facility, organized and courteous staff, and the courtesy car I have been to Rallye for both of my BMWs I was so satisfied with the cleanness of this facility, organized and courteous staff, and the courtesy car wash. Everything happens as scheduled.overall, outstanding BMW service center... More

It was great, service was quick and accurate. Came in for an oil change, found out there were multiple things wrong with my car. Rallye gave me a loaner that I fell in love with, which will most l Came in for an oil change, found out there were multiple things wrong with my car. Rallye gave me a loaner that I fell in love with, which will most likely push me to continued business further down the line. Dennis Deljanin was my service advisor and he was great as well too. More

Overall satisfaction of what needed to be done Service performed for monitoring tire pressure and brakes maintenance in less than two hours fast reliable courteous professional service staff membe Service performed for monitoring tire pressure and brakes maintenance in less than two hours fast reliable courteous professional service staff member many mankind thank you to Carol Clark More

Service Carol very responsive and helpful and work was completed quickly. I will continue to do business at this deal due to there service and quality Carol very responsive and helpful and work was completed quickly. I will continue to do business at this deal due to there service and quality More

They provided outstanding service Everyone was very professional and knowledgeable. They took the time to make me feel very special and like was the only one they were taking care of Everyone was very professional and knowledgeable. They took the time to make me feel very special and like was the only one they were taking care of More

Service I've been to several BMW locations in NY and NJ for service and I can say Rallye BMW service is the best. Also I've worked with couple of advisors I've been to several BMW locations in NY and NJ for service and I can say Rallye BMW service is the best. Also I've worked with couple of advisors here and I'd recommend Gianni Marini. He's friendly, explains thoroughly what needs to be done, and most importantly great at following up. More

Great service and fast My first service experience at Rallye was a great one. I dropped off my car, got a loaner as I had to head back to work. I explained to frank that I n My first service experience at Rallye was a great one. I dropped off my car, got a loaner as I had to head back to work. I explained to frank that I needed the car back the same day as I was leaving the country, within 2 hours I got a call that my car was ready whenever I was and that there was no rush. Frank and the team at the service center were so friendly. The guys all seemed like they work really well together. Even the girl at check out was so sweet. Thanks Frank and team for making my first BMW service experience a great one. More