Rallye BMW - Service Center

Professional, courteous and knowlegable Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-u Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-up after completion. Highly recommend. More

Great customer service Personable, educated, personnel the team did a great job getting my car done in a timely fashion, I waited in the customer service lounge that was imp Personable, educated, personnel the team did a great job getting my car done in a timely fashion, I waited in the customer service lounge that was impeccably clean and my car was done in les time than was promised !! More

Great service From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quic From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quick and accurate everything was great More

BEST ON LONG ISLAND From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters t From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters to their clients. Service if quick and your vehicle is as clean as when first delivered. Setup for loaner is quick, effortless and the vehicles are very clean in and out. This is the third 5 series I have bought or leased from Rallye BMW. Highly recommend you purchase your next vehicle here. More

Less than expected for BMW Dropping off the car for service was excellent. Returning the loaner and picking up my car was incomprehensibly bad for a BMW dealer. I still haven' Dropping off the car for service was excellent. Returning the loaner and picking up my car was incomprehensibly bad for a BMW dealer. I still haven't gotten a call back from the message I left. More

Excellent communication and service Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great Great service as always and the communication was excellent as well. I always use rallye’s service and will continue to. Chy and Frank are great More

Service My family has been using this dealership for many years. Great customer service, they are on top of things and free car wash is a plus. My family has been using this dealership for many years. Great customer service, they are on top of things and free car wash is a plus. More

completely satisfied I'm always confident that my car concerns are resolved in a quick timely professional manner. All issues (even the ones I didn't notice are fixed) ar I'm always confident that my car concerns are resolved in a quick timely professional manner. All issues (even the ones I didn't notice are fixed) are resolved and I drive away knowing that I WON'T have to return to complain. Thus us why I bought my car from Rallye, use Rallye service and have Carol Muniz as my advisor. Never an issue, always pleasant, successful and for over 30 years, (yes 30....Honda previously) I have enjoyed a joy filled car experience. Nothing but praise!! More

Love my service. Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He t Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He tries to resolve it asap. Tries to get me in on my schedule! Great guy! I find the other service staff very friendly and helpful as well. Hats off to Bret and the service dept More

Great Experience Adam Romano was a fantastic Service Advisor. My 2016 M2 was suffering from a severe hesitation, basically undriveable. I had never been to Rallye for Adam Romano was a fantastic Service Advisor. My 2016 M2 was suffering from a severe hesitation, basically undriveable. I had never been to Rallye for service but a friend recommended Adam to me and told me how great he was. I gave him a call and he was super friendly and made arrangements to get me in ASAP. I needed a loaner but on such short notice one was not available. So he contacted Enterprise Rentals and was able to get me in a car in under an hour. By the next day my car was fixed and I returned the rental. My hesitation issue was fixed under warranty and the car has been driving fine since. Thank you for you quick, courteous and reliable service experience. More