Rallye BMW - Service Center

Communication Concern My wheels were out of alignment. Didn't know. Brought car in for regularly scheduled service. Nothing about alignment communicated. Two weeks later I My wheels were out of alignment. Didn't know. Brought car in for regularly scheduled service. Nothing about alignment communicated. Two weeks later I got a leak in one tire and brought to my tire guy. He was crazed about how the wheels were not aligned. Spoke to service manager after the fact. He was very pleasant and understanding but that's all he could do at that point. More

It was hot!! Air conditioner stopped working in 95 degree heat..... took a couple of days do have car serviced (because I wanted a loaner car) Car was serviced, a Air conditioner stopped working in 95 degree heat..... took a couple of days do have car serviced (because I wanted a loaner car) Car was serviced, air works subject to my $50 deductible, I had an alignment inspection and detailing while I was there too, felt I got a fair value for the services preformed and I left a happy camper. Car looks great too and the air is blowing cold again! More

Very ptofessionak Car came back cleaned and working perfectly. Would recommend service for any BMW owner..being a pre owned certified helped keep cost down..will come h Car came back cleaned and working perfectly. Would recommend service for any BMW owner..being a pre owned certified helped keep cost down..will come here for next purchase also More

Rallye Bmw rocks I purchased my 2014 X1 back in 2013 and have nothing bad to say about Rallye they work hard to keep their customers very happy I purchased my 2014 X1 back in 2013 and have nothing bad to say about Rallye they work hard to keep their customers very happy More

best car dealership to me! the services that Reallye provide is excellent and first class, their services give you the confidence of all they did! you don't have to worry about the services that Reallye provide is excellent and first class, their services give you the confidence of all they did! you don't have to worry about it! I Highly recommend to everyone! More

Excellent Repair Work I arrived with my BMW for repair at Rallye one morning and I was impressed with their operation. The service Advisor warmly greeted me and was smart, I arrived with my BMW for repair at Rallye one morning and I was impressed with their operation. The service Advisor warmly greeted me and was smart, professional and attentive. Within a few hours I was promptly notified that my car was ready for pick-up. The a/c system is properly working with no issues. A very satisfied customer, will return in the future. More

EXCELLENT I THOUGHT THAT CHRISTOPHER BLANCO WAS VERY UNDERSTANDING AND WAS QUITE APOLOGETIC FOR FAILING TO GET BACK TO ME (SO I THOUGHT) AS A RESULT OF A PREVIO I THOUGHT THAT CHRISTOPHER BLANCO WAS VERY UNDERSTANDING AND WAS QUITE APOLOGETIC FOR FAILING TO GET BACK TO ME (SO I THOUGHT) AS A RESULT OF A PREVIOUS REQUEST TO SPEAK TO HIM. IN ADDITION, HE TOOK ADDITIONAL TIME WITH ME TO REVIEW A MATTER IN SERVICE AND HE RESOLVED MY FEARS More

Best car dealership I've seen in over 40 years. Everything here is just first rate. Can't say enough about this dealership. From initial sale to routine servicing everything has been flawless. Highl Everything here is just first rate. Can't say enough about this dealership. From initial sale to routine servicing everything has been flawless. Highly recommended. More

Always on Point As a long time BMW owner we owners expect a certain level of service and support for our cars. I switched over to Rallye motors last year after a very As a long time BMW owner we owners expect a certain level of service and support for our cars. I switched over to Rallye motors last year after a very long time relationship with Freeport BMW was irreparablely damaged by Freeport BMW complete lack of customer care and outright substandard business practices. Since moving over to Rallye BMW, I have found their service to be exceptional and well beyond industry standards. They are always professional and always ready to be sure that I am happy with their service. Even in one instance where an innocent mistake did occur Rallye BMW stepped right up and fixed the problem immediately with no cost or aggravation to me. I will now be looking to buy my next BMW at Rallye. I believe in rewarding those who treat me fair and right. More

Excellent Sevice Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work More