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Rallye BMW - Service Center

Westbury, NY

4.5
5,278 Reviews

5,278 Reviews of Rallye BMW - Service Center

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June 28, 2018

Efficiently done Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed w More

by Agauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2018 -

Rallye BMW responded

We're very pleased to hear Bret was able to provide you with excellent service! We appreciate the five-star review.

June 28, 2018

Great the Best Would not change a thing like I’ve said before you guys are the best thank you.. Must note that there was a few more people that helped but I don’t kn More

by DREDSONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jun 28, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

June 27, 2018

The staff at Rallye are the best! I have had nothing but good experiences at Rallye. I purchased my vehicle elsewhere and started working with them after moving to the area. They have More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

June 26, 2018

Exceptional service The service dept is exceptional . Frank Trotta the service advisor is excellent and helpful. I would recommend Rallye BMW for service and sales. Grea More

by EVAFLOOD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!

June 25, 2018

Dont repair your car here if off warranty Dealerships are well known to charge more for repairs than independent mechanics. Rallye takes this to the extreme. Rallye Overcharging is an underst More

by Chinchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin
Jul 09, 2018 -

Rallye BMW responded

Good afternoon, I'm sorry to hear that you've been dissatisfied with your experience at Rallye BMW. We take pride in offering competitive prices and an automotive experience that's unmatched by any independent repair facilities. With that said, we realize that we can't always match the cheapest price. If you have any further concerns, please do not hesitate to reach out to us. Sincerely, Matthew Carlson Service & Parts Director

June 25, 2018

Paid for 1 year spa sevice Spa service is not worth 169.00-I could paid 40.00 at local car wash and receive better service-also mats had too much armor oil-very slippery-also h More

by gwena36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 25, 2018

easy in, easy loaner, easy out and complementary car wash to boot. whats not to like. Managers were great also. I think Chris and Matt were there names. I also met the sales manage More

by jedelstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard DeAngelo, Sheneta Dailey, Steve Kaufman
Jun 25, 2018 -

Rallye BMW responded

Thank you for your positive feedback. The people in our service department are well trained and very experienced with BMWs. We look forward to working with you again in the future!

June 25, 2018

Expeditious Adam once again came through for me. Needed advice on how to proceed with the maintenance of the car, and Adam came up with a plan that really works. More

by TECURLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 28, 2018 -

Rallye BMW responded

We're very pleased to hear Adam was able to provide you with excellent service!

June 25, 2018

Perfect workmanship and fast. Great. Great dealership. I found everyone at this site to be very helpful. It travel one hour to reach this dealership. I would never consider going to an More

by MSAPORITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Leung
Jun 25, 2018 -

Rallye BMW responded

Thank you for your five-star review! We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come!

June 24, 2018

Great experiences every time!! Rallye treats me like a first class citizen every time. Anything from needing a new tire to an oil change, I'm always given a loaner vehicle and help More

by MARCINCHRZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jun 25, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

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