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5,329 Reviews of Rallye BMW - Service Center
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May 07, 2018
Service was completed. My service consultant Fran Trotta me Service center was good. Service consultant Frank Trotta never returned my calls to give a status update. I had to call to obtain if my vehicle was re Service center was good. Service consultant Frank Trotta never returned my calls to give a status update. I had to call to obtain if my vehicle was ready More
by LCAPUTO4
Verified Customer
May 07, 2018
My inspection My dashboard lit up saying I needed service I went to bring the car and it turns out I need my car to be inspected… I knew that because I got a ticke My dashboard lit up saying I needed service I went to bring the car and it turns out I need my car to be inspected… I knew that because I got a ticket on April 2 when the registration was due on the first I would have appreciated an email because having a prior Mercedes we usually get a phone call email/something from the dealership letting us know it’s do not just a light that says you need service how would I know That means I need my car inspected? I was very disappointed with that fact but I do love all the guys at BMW they are super sweet and very professional but BMW has to come up with a better system they have to keep up with Mercedes as far as communication with customers now I am stuck with a ticket that I should not have… More
by ANNANICOLEDOUBLE
Employees Worked With
Chy Wiggan
May 05, 2018
Not thorough Usually service at Manhattan BMW. When I picked up my car it was not clean. The back seat had dirt stains and the mats were dirty. It was re cleaned Usually service at Manhattan BMW. When I picked up my car it was not clean. The back seat had dirt stains and the mats were dirty. It was re cleaned and mats still dirty. Never had this issue in Manhattan. More
by TRISHMPM
Employees Worked With
don't remember
May 04, 2018
Rallye BMW, excellent service!! The service is excellent. The service advisor is calling and keeping the car under his “umbrella”. You get a BMW loaner and very safe and good service The service is excellent. The service advisor is calling and keeping the car under his “umbrella”. You get a BMW loaner and very safe and good service. Recommend to anyone with a BMW More
by DKarp
May 04, 2018
Friendly From showing up to picking up I was kept well informed as to the status. The staff was very polite and professional. Every step of the way the proces From showing up to picking up I was kept well informed as to the status. The staff was very polite and professional. Every step of the way the process was very efficient. More
by KTHOMPSON1224
Employees Worked With
May 04, 2018
Professional , courteous Pleased with the level of service, courteous staff,and prompt response. I found this to be an excellent experience. They were very flexible working Pleased with the level of service, courteous staff,and prompt response. I found this to be an excellent experience. They were very flexible working with my schedule. More
by PATRICIASPILLE
Employees Worked With
Other Employees :
Terrence , Super Genius, he is a treasure, Joel Sobin, Richard DeAngelo, James DelVecchio, Chy Wiggan
May 04, 2018
Scheduled Oil Change/Multi Point Inspection Adam Romano was my service provider and excels in making sure all of my needs are met, not only on this visit but prior ones as well. Adam Romano was my service provider and excels in making sure all of my needs are met, not only on this visit but prior ones as well. More
by SLRELLA
Employees Worked With
Adam Romano
May 04, 2018
Very helpful and professional service Carol is the best. She is always available to help me no matter if its a request on short notice . She is the reason i bought my new BMW at Rally Carol is the best. She is always available to help me no matter if its a request on short notice . She is the reason i bought my new BMW at Rally More
by EMVALA
Employees Worked With
May 04, 2018
A Fantastic Dealership. James Devicchio is a great service adviser. Cares about his Customers and always delivers on what he says. The rest of the TEAM from reception to sale James Devicchio is a great service adviser. Cares about his Customers and always delivers on what he says. The rest of the TEAM from reception to sales, service and even the cafe are always SUPERIFIC. I never get concerned about my BMW, over the many years of BMW OWNERSHIP and being Rallye’s customer for over a decade I would recommend them always. More
by MIKE B
Employees Worked With
Other Employees :
Joel Sobin, James DelVecchio, Wallace Leung
May 04, 2018
Excellent Service The service advisor (Adam) was very courteous and provided timely updates on the progress of the subject repairs. The service department at Rallye BMW The service advisor (Adam) was very courteous and provided timely updates on the progress of the subject repairs. The service department at Rallye BMW is top notch. More
by CLAUDESIMPSON
