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Rallye BMW - Service Center

Westbury, NY

4.5
5,308 Reviews

5,309 Reviews of Rallye BMW - Service Center

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April 19, 2025

Good people great service always responsive The service dept is top notch with the reception always answering More

by JEFFMETRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our service department at Rallye BMW has been responsive and top-notch. We appreciate your support and look forward to serving you again!

April 19, 2025

Received fantastic service complete with straightforward and honest communication - in the showroom and throughout the service department. More

by jono.zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Jono, we're delighted to hear you had a fantastic experience with our team at Rallye BMW! Thanks for sharing your feedback, and we look forward to serving you again.

April 19, 2025

Have leased several vehicles there. Bert Vargas is a good Man. Like the attention and good see I e ! More

by ROBORTIZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're delighted to hear that Bert Vargas and our team have provided attentive service. We look forward to assisting with any future leasing needs!

April 19, 2025

Always profess, courteous, and attentive! Although the dealership service is expensive, they live up to the task! More

by Rbruno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

Thank you for recognizing the professionalism and attentiveness of our team at Rallye BMW! We strive to provide top-notch service, and it's great to hear that we met your expectations. Your feedback is much appreciated!

April 18, 2025

Everything was great and on time. My special thanks to Carol Muniz who is the best service advisor I've ever met! More

by olegxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rallye BMW responded

We're delighted to hear that Carol provided you with exceptional service at Rallye BMW! Thank you for sharing your experience, and we're glad everything went smoothly.

April 17, 2025

Great to deal with, makes the whole process seamless on getting your car serviced. Would recommend working with him. More

by JSTAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that the service process was seamless. We appreciate your recommendation and look forward to assisting you again in the future!

April 16, 2025

Car was serviced for oil change. I received a video from the service deportment and it says everything is OK, then I received a text from the representative of Rally that he recomm More

by Zygmuntb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rallye BMW responded

I apologize for the mixed messages you received regarding your service. We strive to provide clear and consistent communication, so it's concerning to hear about this confusion. Please feel free to reach out if you'd like further clarification or assistance with any questions you may have. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 16, 2025

I had a great experience at Ralley BMW. Rich was very helpful and friendly. Work was done in a timely fashion More

by 1bberry26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Rallye BMW responded

We're delighted to hear that Rich provided helpful and friendly service during your visit to Rallye BMW. It's great knowing the work was completed promptly for you. Thanks for sharing your experience!

April 14, 2025

Great dealership. Everyone was friendly and professional. Nice area and clean facilities. I would recommend to family and friends More

by brianaPEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that our friendly team and clean facilities made a positive impression. We appreciate your support and look forward to welcoming your family and friends in the future!

April 13, 2025

Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. More

by ABDULLM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rallye BMW responded

Thank you for this great review of Richard and the team at Rallye BMW! Have a stellar day!

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