Rallye BMW - Service Center

Service is too tier at Raylle BMW they handled all my issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day More

I was not happy with my service i received last time. Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head t Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head to have a loaner, once I was there; Chris told me they don’t have loaner available and give me option to take Huber which it will be provided by them. I ask him to reschedule me for the next day. Chris said it will be the same situation. If you promise a customer that they will have a loaner, how do you over book everyday to not have enough loaner for customers. He sounded like this happens everyday even though you are promised a loaner. For me it was not convince to take Huber and go back and forth. I had to leave with a promise that he might have a loaner later I had to call back to make sure the loaner is available in order for me to leave work on my lunch break to go back to make sure I get my recall service done. Since I was working i was not able to leave work to be there by 2:30 Chris made smart comment that I was there on time at 2:30 which I was at 2:45. he was the one who give me hard time to begin with. I’m so glad that I received this text to express my experience so no one else go through this bad experience. Thank you Najla More

Rallye provides great service. The turn around time and delivery was really quick and easy. The turn around time and delivery was really quick and easy. More

Nice service my English not so good sorry But anyway people nice only we was waiting for longer people nice only we was waiting for longer More

Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. timely and efficient, friendly too, look forward to next service. More

I cannot say enough good things about this dealership! Dennis is my service coordinator and he is fantastic! Explains things so I can understand and is very attentive. Dennis is my service coordinator and he is fantastic! Explains things so I can understand and is very attentive. More

On time, courteous, loaner car clean, communication excellent. My car returned, clean & properly serviced. Looking forward to same future experiences. excellent. My car returned, clean & properly serviced. Looking forward to same future experiences. More

Jason was very helpful and kept me informed all the way from texting us when the car was ready and a video of the service that was done...highly recommend! from texting us when the car was ready and a video of the service that was done...highly recommend! More

Anthony and Ralley BMW are the best in the business! Nobody else compares to them! Nobody else compares to them! More

The service dropoff was a smooth and expedient experience including the loaner process. I was kept informed throughout and drop off/pickup was equally smooth and quick. including the loaner process. I was kept informed throughout and drop off/pickup was equally smooth and quick. More